Job Description
Martech Training Lead opportunity here at Clevertouch Consulting!
Clevertouch is an award-winning, independent marketing technology consultancy focused exclusively on Martech. With a passion for helping organizations make sense of Martech, Clevertouch works with over 500 global clients to maximise their marketing technology investments through consulting, technical delivery, and our own proprietary software.
THE ROLE & RESPONSIBILITIES:
Reporting to the Director of Research & Enablement, the Martech Training Lead is a pivotal role that sits at the intersection of technical and organisational enablement. You will be responsible for the end-to-end creation & delivery of our marketing technology training offerings, ensuring both our clients and internal teams are equipped with the skills to excel in the evolving martech landscape.
* Design, develop, and deliver high-impact training courses. This includes live in-person sessions, virtual classrooms, structured workshops, and self-paced e-learning modules.
* Facilitate sessions across core Marketing Automation platforms (such as Marketo, Pardot, Salesforce Marketing Cloud) and maintain internal certification tracks for Clevertouch staff.
* Lead and grow our Martech learning community. Work closely with the marketing team to produce educational content, lead community discussions, and ensure a steady stream of valuable insights for members.
* Support our technical and data delivery functions by working directly with clients to understand their enablement needs, providing a consultative perspective on how to bridge skills gaps.
* Ensure all training materials are up-to-date with the latest industry trends, particularly focusing on the intersection of AI and Marketing Technology.
* Act as a technical point of contact for junior team members, helping them navigate platform complexities and professional development.
* Work with Project Managers and Technical Leads to ensure that training programmes align with the technical solutions being delivered to clients.
ESSENTIAL SKILLS / EXPERIENCE:
* Hands-on experience with at least one major Marketing Automation platform (Marketo, Pardot, Salesforce, etc.).
* Proven experience in designing and facilitating technical training sessions for both technical and non-technical audiences.
* A natural communicator who can write engaging training agendas and present complex concepts with empathy and clarity.
* Ability to take a proactive role in client interactions, offering strategic advice on how to achieve marketing goals through technology.
* Experience in managing medium-sized projects or educational programmes, ensuring they are delivered on time and to a high standard.
ADDITIONAL / BENEFICIAL SKILLS:
* A strong interest in, or experience with, AI-powered tools and automation within the marketing space.
* Experience producing digital content (blogs, videos, or webinars) to support a learning community or marketing function.
* Familiarity with JavaScript, APIs, or SQL to better support technical and data delivery functions.
* Previous experience working in a consultancy environment, delivering tailored solutions for clients and managing relationships across multiple stakeholders.
THE PACKAGE & BENEFITS:
* Competitive salary
* Hybrid working (3 days in the office, 2 days WFH)
* Rewarding company quarterly bonus scheme
* Fantastic training and development available including funded certifications on MA platforms
* Holiday entitlement - 25 days increasing to 28 with length of service
* State of the Art office with onsite gym and wellness studio
* Lunch provided for 3 days a week
* Regular company socials
* CleverRewards – discounts at a host of retailers, exclusively for Clevertouch employees
* Cycle to work scheme
* Pension scheme
* EMI Shareholder scheme