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Plastic Surgery Breast Pathway Navigator
The closing date is 10 November 2025
Are you looking for a new challenge? If yes, the Plastic Surgery Breast team would like to hear from you. We are looking for a motivated individual to join our busy team. The successful candidate will be motivated, able to priorities work loads, build good working relationships and book and plan patients being referred into the service within the agreed RTT timeframe. The successful candidate will navigate the patient pathway from the beginning of the referral.
Main duties of the job
Ensuring that patients are on the correct 18-Wk pathway, validating this and amending as necessary. Manage and navigate the patient pathway from the beginning of the referral. This will include communications cross the wider team and other hospitals to co-ordinate a date for surgery and breast surgeon availability. Monitor and oversee the inpatient waiting lists ensuring they are up to date, cleansed and accurate whilst also maintaining contact with patients.
Ensuring that patients have had all relevant pre-admission tests/checks/X-Rays, recording patient admission, recording hospital/patient cancellations and DNAs (did not attend), and ongoing validation. Also, to record pre-operative clinic outcomes to agreed defined protocols and to deal with patients who wish to change or cancel their appointments or admission date.
Routinely reviewing active, suspended and planned patients in accordance with the Trust's Patient Access Policy.
Have knowledge of referral process into the service, ensuring referrals are registered with an appropriate consultant with the next available theatre slot
Being responsible for 642 theatre process of DIEP theatre lists, ensuring lists are allocated to surgeons and reallocated where required to maximise use of lists
Cross cover for Breast Reconstruction Admin and Skin Cancer Navigator during periods of absence.
About us
MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
We're looking forward to hearing from you!
Person Specification
* Good general education with GCSE or equivalent in English at grade C or above
* NVQ level 4 in Business Administration or Customer Care of equivalent
* ECDL
Experience
* Experience of IT and Microsoft Office Systems
* Previously supervisory or line management experience
* Experience of dealing with customer complaints
* Experience of patient administration work in an NHS or other healthcare setting
Knowledge
* Knowledge of healthcare administrative systems and processes
* Knowledge of confidentiality and data protection principles
* Understanding of medical terminology
* Knowledge of healthcare pathways and national targets including the pathway of care and RTT
Skills
* The ability to prioritise tasks effectively without direct supervision
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Manchester University NHS Foundation Trust
£27,485 to £30,162 a yearPer annum, pro rata
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