Role Summary:
We are seeking a Customer Service Team Member to join our team. As a key member of our store team, you will be responsible for delivering exceptional customer service and contributing to the overall success of our business.
Key Responsibilities:
* Provide friendly and thoughtful service to customers, responding to queries and championing our products and services.
* Work collaboratively with colleagues to solve problems for customers and members.
* Maintain a safe and legal store environment by ensuring shelves are stocked and prices, dates, and temperatures are accurate.
* Support the introduction of new products and services, sharing experiences with colleagues to enhance their knowledge.
* Contribute to community activities and events.
What We're Looking For:
* A genuine care for the needs of customers and members.
* Great people skills, with the ability to build positive relationships with customers and colleagues.
* A positive approach to change and problem solving.
* The flexibility to work a range of different shifts.
Benefits:
* Competitive hourly rate.
* Opportunities for career development and progression.
* Full, paid training and support for your personal development and career growth.
* Discounts on Co-op products and services.
* Access to virtual healthcare services for you and your family.
* 24/7 employee assistance service.
* Cycle-to-work scheme.
Inclusive Workplace:
We want to build diverse teams and welcome applications from everyone. We celebrate our differences and recognize the importance of our teams reflecting the communities they serve.