Job Description
Service Engineer, Renewables sector
Cala Consulting is recruiting a Service Engineer on behalf of a company who have a passion for delivering exceptional renewable energy solutions and offering innovative solutions including Solar PV, Battery Storage, and Heat Pumps.
The Role
As a Service Engineer, you will support the team with the servicing and commissioning of systems including heat pumps, underfloor heating, heat recovery ventilation, and solar thermal systems. The successful candidate will be self-motivated, detail-oriented, and committed to maintaining the high standards their clients expect. The Service Engineer will provide a continuous and dedicated level of after-sales support to existing clients, while also helping to establish and grow after-sales operations across both Northern Ireland and the Republic of Ireland.
Hours of work:8:30am 5:00pm Monday to Thursday, 8:30am 4:00pm Friday
Key Responsibilities
1. Work closely with the Office Manager to proactively schedule and coordinate 34 service visits per day, strategically grouped by location.
2. Communicate directly with customers to arrange access, carry out services or callouts, and explain outcomes in a clear and professional manner.
3. Maintain accurate records of all service visits, reporting on work undertaken (initially via written reports, with an app-based system to be devel...