Job Description
* Front of house/reception - acting as the first point of contact for colleagues, visitors and clients (and works with SLT to manage access).
* Provides (and maintains) office induction materials.
* Ensures the office environment is a safe place for staff and visitors alike, including the necessary elements of statutory compliance.
* Ensure that working environments comply with Health & Safety guidelines
* Ensure that an office emergency plan is maintained and works with office SLT to communicate office closures / arrangements during festive season or emergency.
* Provides Fire Warden responsibilities, ensuring that fire precautions and drills are undertaken in accordance with guidelines.
* Manages the rota for office Key Holders.
* Accepts and processes all mail and deliveries and making sure goods received are correct.
* Manages Office suppliers (e.g. cleaners, milk, landlord etc) including taking, recording and reporting meter readings.
* Monitor office supplies by keeping track of inventory level and order supplies as needed to maintain a well-stocked workplace.
* Maintains and orders kitchen and bathroom supplies
* Ensures office, meeting rooms and kitchen is kept tidy through issuing instructions to office (and tidying up from external visitors)
* Raise maintenance issues via T&T (including IT, meeting room equipment, coffee machines etc) and be on hand to assist the appropriate maintenance team with access.
* Assist with coordinating meetings and plan the logistics for the meeting including room bookings, catering, and any material preparation if required.
* Provide facilities support to the office ensuring that everyday matters are handled efficiently, responding and directing inquiries to the appropriate person or team.
* Raising purchase orders, processing invoices and maintaining respective spreadsheets.
* Maintain and manage locker access.
* Order PPE and Privacy screens for team.
* Assisting company events where necessary.
Qualifications
Essential technical criteria:
* Office Manager experience
* General administration experience
* Excellent verbal and written communication skills
* Proficient in Microsoft Office
* Customer service / client facing skills
Essential behavioural criteria:
* Building relationships
* Interpersonal Skills
* Communication
* Delivering quality
* Driven and commitment
* Working with others
* Attention to detail
Additional Information
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
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Please find out more about us at www.turnerandtownsend.com/
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.