CK Group are recruiting for a Site Lead on behalf of an industry leading manufacturer of Scientific instruments, to be based on one of their client sites in Slough, on a permanent basis.
About the role:
The successful candidate will take ownership of one of a key accounts, managing operations, shaping a high-performing culture, and building strong partnerships with our clients and teams.
Your responsibilities will include:
* Lead a growing a team of engineers and administrators to deliver outstanding service every day.
* Build trusted relationships with clients, end users, and partners, becoming the go-to person for collaboration and problem-solving.
* Ensure that services are delivered at the highest standard with compliance, safety, and client satisfaction always front of mind.
* Identify opportunities to improve, innovate, and expand services and turn them into action.
* Manage the site operations with clarity and accountability, making sure KPIs are met and that the service truly adds value to the client.
* Ensure that all activities carried out on site are aligned to the MSA and SOWs, and that any scope creep is escalated to customer and account leadership.
* Prepare and deliver presentations to clients, leadership, and internal stakeholders on service performance, KPIs, and operational initiatives.
About you:
* Educated to degree level or above in a relevant Scientific or Technical field with demonstrated experience in a similar role.
* Hands-on experience in a laboratory or regulated environment, with knowledge of Pharma, Biotech, or Medical Device industries.
* A background in planning, operations or engineering that helps bring structure and problem-solving skills.
* Excellent communication skills and a confident presenter.
* Experience in budget management and financial accountability.
* Experience in managing and building a successful team as well as building trusted client relationships.
Apply:
It is essential that applicants hold entitlement to work in the UK. Please quote job reference 159 977 in all correspondence.