Employment Advisor
Salary: £31,930 per annum
Location: Tower Hamlets
Are you passionate about making a difference and creating positive social impact? As a Restart Advisor, you will play a transformational role in coaching and empowering individuals. You will help participants unlock their potential and guide them toward sustainable employment, from career coaching to personal development, addressing complex and varied challenges along the way.
Responsibilities
* Collaborate with participants through diagnostic assessments to identify barriers and create action plans that shift mindsets and outline the steps needed to secure meaningful employment.
* Meet and exceed performance targets by continuously improving strategies and seeking input to deliver the best outcomes for participants and the wider community.
* Understand and signpost participants to internal and external services that address needs such as debt management, mental health, and career coaching.
* Ensure participants have well‑crafted, professional CVs, tailored supporting statements, and cover letters to support their job searches.
* Prepare participants for interviews by conducting mock interviews and assessment activities, helping them build confidence in their abilities.
* Maintain accurate electronic participant records that reflect the broad spectrum of support offered, from coaching through to employment placement, within the required timescales and standards.
Qualifications
* Experience working in fast‑paced environments.
* The ability to motivate, inspire, and challenge participants to achieve their fullest potential.
* Strong experience in delivering against and exceeding performance targets and engaging participants in personal growth and mindset transformation driving positive change.
* Exceptional communication skills—able to inspire and influence participants while addressing their diverse needs with flexibility, robustness, and creativity, and to contact employers and other external stakeholders to identify opportunities for participants.
* Flexible and creative in solving complex challenges.
* High level of digital literacy.
* Excellent organisational skills—able to manage a varied caseload and deliver exceptional support while juggling multiple priorities.
Benefits
* 25 days annual leave plus bank holidays, with the opportunity to salary‑trade extra.
* EAP support programme available 24/7 with access to six counselling sessions.
* Private medical insurance.
* Eyecare vouchers with help to purchase new glasses.
* Life assurance.
* Online discount shopping via Perks at Work.
* Cycle to Work scheme.
* Season ticket loan.
* Up to two days each year dedicated to community giving (volunteering).
* Access to salary finance, financial education and advice.
* The opportunity to buy extra perks such as critical illness cover and dental insurance.
* Long service awards.
Equality Act 2010 and Positive Action
Under the Equality Act 2010, employers can take positive action to help disadvantaged or under‑represented groups—such as people over 50, disabled individuals, or ethnic minorities—provided:
* The action is proportionate.
* It aims to overcome disadvantage, meet different needs, or encourage participation.
* It does not amount to positive discrimination, such as automatically selecting someone solely on a protected characteristic.
Therefore we offer all eligible candidates from all priority groups who successfully complete stages 1 and 2 of the recruitment process a work trail prior to interview if this is of interest.
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