Job Title: 1st/2nd Line IT Support
Location: Malmesbury, Wiltshire - site based five days a week
Salary: £30,000 to £35,000 plus on call
We are looking for someone in a 1st / 2nd line role with one or two years of experience that is looking for a hands-on role with lots of customer contact based on site in Wiltshire.
You will manage, maintain, support and develop the ICT infrastructure to ensure it's effective and efficient operation as part of a team of four. There may also be the chance for some trips abroad as well as lots of professional development opportunities.
The Benefits
* Pension
* Medical and Dental
* Professional development opportunities
* Excellent Training
Requirements
You will have one to two years' experience in a 1st /2nd line support role
* Experience of desktop build and software installation
* Experience of supporting a wide range of MS365 applications.
* Knowledge of troubleshooting errors and installing software
* Networking
* Experience of providing hardware support; Laptops, PCs and Networking /Wireless Networks
* Knowledge of AD and Group Policy
* Any VIP support experience would be very welcome
Due to the nature of this role, it is essential that you have excellent communication skills, both written and ver...