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Mystery shopper

Welwyn
Adecco
Mystery shopper
Posted: 14h ago
Offer description

Join Our Team as a Mystery Shopper!

Are you on the lookout for a unique opportunity that combines excitement with a flexible work schedule? If you have a keen eye for detail and a passion for customer service, we want YOU to be our next Mystery Shopper!

About Us:
We are a leading UK Grocery store delivering exceptional service to our clients. To maintain our high standards, we are seeking a diligent and observant Mystery Shopper to join our team on a temporary basis in Welwyn Garden City.

Role Overview:
As a Mystery Shopper, you will play a vital role in assessing and enhancing our customer experience. You will visit our branches, evaluate service delivery, and provide valuable feedback that helps us improve. This is a fantastic chance to contribute to our mission while enjoying a fun and engaging work environment!

What's in it for you?

Hourly Rate: Starting at £13.36
Temporary Contract: Great for those seeking short-term work
Travel: Must have a driving licence and be able to drive both manual and automatic to be considered for this roleKey Responsibilities:

* Purchase product samples from stores for internal reviews and benchmarking.
* Manage and reconcile company card transactions and receipts.
* Maintain high standards of food hygiene and safety during transport and storage.
* Take in-store photos using a company mobile device as part of the review process.
* Update internal systems and trackers daily with shopping activity.
* Plan routes and workdays for maximum efficiency.
* Attend team days and contribute to a collaborative team environment.
* Participate in training and development opportunities to stay current with product knowledge.
* Support wider business initiatives and change programmes as needed.What We're Looking For:

* Strong problem-solving and organisational skills
* Excellent communication and interpersonal abilities
* Ability to work independently and as part of a team
* Good time management and adaptability under pressure
* Attention to detail and accuracy in record-keeping
* Good IT proficiency (Microsoft 365)
* Experience in customer-facing roles
* Ability to navigate around supermarketsRequirements:

Access to a personal vehicle
Clean UK driving licence
Willingness to travel within a 15-mile radius of Welwyn Garden City
Ability to follow direction and collaborate with multiple teams
Willingness to attend occasional team events and meetingsLocation:
Our office is conveniently located just a 19-minute walk from Welwyn Garden City train station, making it easy for you to get to work!

Why Join Us?

Become part of a supportive and dynamic team
Gain valuable insights into the operations of a financial institution
Enjoy the thrill of undercover work while making a differenceDon't miss out on this fantastic opportunity to make a real impact while enjoying a flexible work schedule. Apply today and let's make shopping a mystery together!

We can't wait to meet you and welcome you to our team!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

The content on this page is generated with AI. Pleas

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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