At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express Global Commercial Services (GCS) Products is the leading payment card issuer for corporations and small businesses, offering products and services to help them run and grow their business. Within GCS Products, the Commercial APIs and Core Services team is seeking a dynamic individual to help create and bring to market the next generation of payment and financial capabilities through API products.
We are seeking a versatile and experienced Product Manager or Product Owner to join our dynamic team The ideal candidate will be enthusiastic about creating digital technologies to enable seamless and intuitive corporate product experiences. The individual in this role will drive the product vision and strategic plans to launch digital features as part of the Commercial APIs and Core Services Product Development team.
The candidate should be a strong driver with experience launching digital features in an agile environment, possess thought leadership, be a critical thinker with effective communication, and organizational skills.
Responsibilities and Qualifications:
* Engage in early strategic planning and discovery to define MVP scope, point-of-arrival vision, and phased delivery approaches that balance near term impact with long-term scalability
* Lead the E2E development of API products that enhance efficiency, scalability, and meet customer needs across the business ecosystem while meeting the regulatory requirements of the markets we operate in
* Drive collaboration with engineering, business stakeholders and cross-functional teams to align priorities, resolve trade-offs, and accelerate delivery of high impact initiatives
* Identify opportunities to enhance existing capabilities to improve scalability and speed to market
* Proactively identify inefficiencies in current processes and create strategies to streamline workflows to improve outcomes
* Leverage data-driven insights to refine digital capabilities, optimize usability, and drive adoption at scale
* Communicate strategies, progress, and outcomes to senior leadership and updates to senior leadership and key stakeholders
* Foster a culture of accountability, collaboration, and coaching team members while modeling excellence in execution
Minimum Qualifications:
* 5+ years of experience in product /platform development
* Strong technical background with understanding of API and domain architecture
* Proven ability to identify and understand business needs, turn them into technology solutions, and effectively prioritize the roadmap for delivery
* Proven track record in leading large product initiatives from concept to execution
* Strong ability to collaborate across teams and drive alignment on priorities and execution
* Experience defining and delivering product roadmaps, managing multiple priorities while adapting to evolving business needs
* Strong analytical skills with experience using data and research to guide decision-making
* Proficiency in documenting business solutions to ensure a clear understanding of platform capabilities and their role in product development
* Familiarity with agile methodologies and product development frameworks
Preferred Qualifications:
* Bachelor's degree in business, computer science, engineering, or a related field
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
* Competitive base salaries
* Bonus incentives
* Support for financial-well-being and retirement
* Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* Generous paid parental leave policies (depending on your location)
* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.