RETAIL STORE MANAGER – 35-40 HOURS PER WEEK
Established in 2012, Grape Tree currently operates 163 stores across the UK.
We are seeking an ambitious, confident, and enthusiastic Retail Store Manager to represent our company at our Richmond store. You will report to the Retail Operations Manager. Your key duties will include:
Role:
You will provide fast, efficient, pleasant, and unrivalled customer service. As a Retail Store Manager, you must ensure the store is well stocked, clean, tidy, and leaves customers with a positive lasting impression to encourage repeat visits.
Responsibilities:
1. Maintain a strong understanding of stock control, including ordering goods, managing deliveries, and banking monies.
2. Be a hands-on manager, actively involved in daily store operations.
3. Operate the till in accordance with company instructions.
4. Provide the highest possible standard of customer service.
5. Ensure shelves are well filled, stocked, and faced at all times.
6. Ensure correct pricing and stock rotation, including removing expired goods and reporting any 'Best Before' issues.
7. Maintain high standards of hygiene, cleanliness, and safety throughout the store.
8. Observe company rules consistently and report any breaches.
9. Ensure all staff cooperate to ensure smooth store operations.
Essential Skills / Experience:
1. Ability to provide excellent customer service, preferably with experience in food retail.
2. Good cash handling skills.
3. Excellent staff supervision and organizational skills.
4. Organized, practical, and proactive in approach.
5. Experience in roles such as Retail Store Supervisor/Manager, Food Retail, Supermarket, Customer Service, or Convenience Store is advantageous.
The store operates Monday to Sunday. Flexibility to work within these hours is essential.
We seek someone with flair, ideas, and a passion for sales and promotions, who enjoys exceeding targets.
If you possess the skills outlined above and are seeking a new challenge, please email your CV today.
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