At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
This role operates within the UK Legal Entity Compliance Oversight (LECO) function; the role will be central in shaping LECO and the Legal Entity’s approach to regulatory governance partnering across the UK and the wider Group to ensure compliance with relevant internal and external regulations and law.
The Director, Regulatory Projects and Support will join an expanding LECO team to support the growing regulatory change demands and evolution of the team to strengthen second-line project governance and execution to drive consistency in approach to govern and execute regulatory projects to better align with regulatory expectations, implement industry best-practices and deliver against a rapidly developing regulatory agenda. The role will additionally provide support to the 2nd line in challenging the 1st line in day to day regulatory activities, and providing support to other directors within the UK LECO.
Responsibilities will include:
1. Establish consistent governance, reporting and use of project management tools across LECO to effectively manage projects to drive resolution of risks, issues and challenges related to projects
2. Understand UK regulatory requirements and expectations and use that knowledge to make informed challenge of regulatory initiatives
3. Design and deliver LECO’s response to regulatory change initiatives, ensuring delivery meets internal policy standards and evolving regulatory expectations. Be able to move seamlessly between managing regulatory projects and supporting other directors in the provision of regulatory advice.
4. Lead high priority cross-functional regulatory change initiatives impacting multiple business units, including linkages and dependencies with groups both within and outside LECO and cross-functional teams.
5. Be a strong leader and team player building trusted relationships across business and control functions, influencing decisions without direct authority.
6. Collaborate with cross-functional teams to ensure strategic alignment across critical stakeholder groups, and provide updates to senior stakeholders and governance forums.
7. This is a stand-alone role reporting into the UK Chief Compliance Officer and may not involve direct line management of colleagues.
Minimum Qualifications:
8. Project management skills, including attention to detail and the ability to clearly advise on progress, roadblocks and successfully drive project progress
9. Superlative verbal and written communication skills with the ability to effectively influence, multitask, and prioritize as business needs evolve with a high degree of comfort amongst senior leaders both informally and formally
10. Ability to prioritize, manage deadlines, and handle changing priorities in a dynamic and fast-paced environment while leading with limited direct authority
11. Experience delivering large, complex, enterprise-level initiatives with multiple partners under high pressure and tight timeframes
12. Regulatory (FCA handbook, payments, and consumer credit) experience
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
13. Competitive base salaries
14. Bonus incentives
15. Support for financial-well-being and retirement
16. Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
17. Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
18. Generous paid parental leave policies (depending on your location)
19. Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
20. Free and confidential counseling support through our Healthy Minds program
21. Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.