Salary: £28,000 - 30,000 per year Requirements: We need proven Windows 11 support experience. We need Microsoft Office 365 experience. We need strong troubleshooting and communication skills. We need a self-motivated, proactive mindset. We need a passion for technology and continuous learning. Responsibilities: We support users across Windows 11 and Microsoft 365. We troubleshoot hardware, software, networking, and system issues. We manage laptops, mobile devices, printers, and user setups. We support servers, backups, infrastructure, and IT security. We assist with IT projects and system improvements. We help maintain a high-performing, reliable technology environment. Technologies: Cloud Hardware Support Microsoft 365 Mobile Office 365 Security Windows More: We are one of the UKs best-known retail networks, offering a fast-moving environment where IT is genuinely valued. You will join a collaborative, forward-thinking IT team with hands-on exposure to infrastructure, Microsoft 365, servers, networking, security, hardware, cloud systems, and business-critical technology. We offer a hybrid working policy, early finish Fridays on a rota, 25 days holiday plus bank holidays, an excellent pension contribution, modern offices and breakout spaces, genuine long-term career development, and a supportive, people-first culture. This is a great opportunity for someone who wants real progression, broad technical exposure, and the chance to become a key part of a growing IT function. last updated 21 week of 2026