Tour Guide & Hospitality Assistant, Admissions (Summer) - $11.00/hour
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Position Details
Position Title: Tour Guide & Hospitality Assistant, Admissions (Summer) - $11.00/hour
Position Type: Student
Number of Open Positions: Multiple
Department: Admissions Office (2540)
Campus: Main Campus (Grantham)
Supervisor: Kristin Thomas
Work Period: Summer 2025
Hours Per Week: 20 OR 40
Duration of Appointment: Summer
Work Schedule: Occasional evenings/weekends
Position Description
Admissions Tour Guides and Hospitality Assistants conduct campus tours for prospective families, assist with preparation of individual visits, events, call prospective students, and help with office procedures such as answering phones and greeting guests.
Students report to the Director of Admissions Hospitality and Associate Director of Admissions. There are openings for full-time (40 hours/week) and part-time (20 hours/week) positions, mainly Monday through Friday (8 am - 5 pm) with occasional weekends and evenings.
Major Preferred Experience Required
No experience required, but prior Ambassador/campus tour experience is preferred.
Skills and Characteristics Required for Position
* Engaging personality.
* Willingness to learn.
* Positive and inclusive attitude.
* Flexibility to assist in a busy office setting.
* Basic computer skills.
* Ability to conduct hour-long walking tours of campus, rain or shine.
Dress Code Requirements
Neat, professional attire required. No offensive or inappropriate clothing. No flip-flops.
Special Working Conditions
* High-stress environment during peak times; must interact positively with colleagues and families.
* Includes occasional Saturdays or evening work throughout the summer.
Primary Duties
* Conduct campus tours.
* Call prospective students in the Call Center.
* Answer phones in the main lobby.
* Prepare materials for visits and events.
* Assist the admissions team with projects.
* Maintain consistent and reliable attendance.
* Participate in admissions social media accounts.
Secondary Duties
* Other duties as assigned, including some Saturdays and/or evenings throughout the summer.
Application Deadline: Open Until Filled
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