Hywel Dda University Health Board are looking to recruit a permanent Waiting List Coordinator to join our Neurodevelopmental Team at Ty Gwili in Carmarthen .
This is a challenging and rewarding role that requires excellent communication skills with which to liaise with patients, relatives and members of the multi-disciplinary team. Experience in the use of systems such as WPAS is desirable.
Main duties of the job
As a waiting list co-ordinator you will provide comprehensive co-ordination and administrative support to the Neurodevelopment Team.
You will be expected to handle confidential health records, both manually and on Myrddin and demonstrate the ability to handle sensitive and confidential patient information, i.e. clinical letters, investigations and results.
The post holder will act as the first point of contact for all forms of communication within their designated waiting list specialties, from the Consultant and medical team, from GPs, patients and relatives and other hospitals.
You will provide comprehensive admin support, including diary management, arranging meetings including taking minutes, preparing reports, documents and other correspondence as directed.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
* Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
* Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
* Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
* 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
* Numerous mental health and learning disabilities services
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 9/12/25
Person Specification
Qualifications and Knowledge
* Level 3 qualification (e.g. A Levels, AS Levels, NVQ3) or equivalent demonstrable experience of administrative / office skills and knowledge
* Experience of a full range of duties working in an administrative / office environment
* Knowledge of specialist NHS/ Organisational terminology
* Secretarial training
Experience
* Experience of working in an administrative / office environment
* Familiar and competent with Microsoft IT packages, especially Work, Excel and Powerpoint
* Experience of setting up spreadsheets, databases
* Familiar and confident using email and searching the internet
* Experience of working in a multidisciplinary team
Language Skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£27,898 to £30,615 a yearper annum pro rata
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