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Are you a Salesforce Product Manager with a passion for digital journeys and a knack for turning data into action?
I'm currently looking for a Product Manager for a leading UK charity that's transforming how supporters connect with their cause.
This is more than just a product role - it's your chance to shape the supporter experience across CRM, web, and email platforms, while working at the heart of a mission-driven organisation making a real difference.
As Product Manager here, you’ll be the go-to expert for supporter-focused product development. You’ll work across teams to optimise digital journeys, enhance Salesforce functionality, and deliver seamless, data-driven experiences that fuel fundraising success.
You’ll split your time between CRM systems (Salesforce) and digital touchpoints (website, email, automation), collaborating with stakeholders across fundraising, digital, and tech. This is a hands-on role where your ideas will directly impact how supporters engage—and stay engaged.
The Day-to-Day
* Drive the execution of the CRM strategy, with a focus on fundraising and supporter journeys
* Design and optimise end-to-end digital experiences across CRM, web, and email
* Collaborate in Agile teams to refine backlogs, write user stories, and deliver impactful features
* Translate complex technical requirements into clear, actionable plans
* Ensure seamless integration between Salesforce, Marketing Cloud, and digital platforms
* Use data insights to continuously improve supporter engagement and conversion
What you'll bring
* Proven experience in CRM product management, business analysis, or system administration
* Deep understanding of Salesforce and Salesforce Marketing Cloud
* Strong grasp of digital user journeys and conversion optimisation
* Experience working in Agile/Scrum environments
* Excellent communication skills—able to bridge the gap between tech and non-tech teams
Bonus if you’ve worked in the non-profit space or have experience with fundraising operations.
Offering up to £45k + over 40 days annual leave, 6% pension, healthcare, hybrid working, and more.
Salesforce Marketing Cloud | SFMC | Product Manager | CRM Manager | CRM | NonProfit | Tech4Good
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