This is a fantastic opportunity for a Receptionist or Customer Service Advisor to join our busy Leisure Club. The Leisure Club offers an array of facilities including a Leisure Pool with sauna, steam room and jacuzzi, Gym and Spa. The role of Receptionist is a great opportunity for someone who excels in customer service, that can work quickly and calmly under pressure whilst offering all guests a welcoming environment.
Main duties to include:
* Understand the operation of spa and leisure to offer advice and guidance to all members, potential members and guests
* Welcome and greets all those arriving at the spa and leisure facilities, responds to queries, offers advice and collects fees where appropriate
* Take correct booking details for members and guests using the facilities
* Answers the phone, makes leisure and spa bookings, supports with membership sales, membership enquiries, spa sales and spa enquiries
* Responsible for handling cash and cashing up at the end of a shift
* Carry out plantroom checks on a daily, weekly and monthly basis to ensure operational upkeep of the facility
* Daily water management of the swimming pool and spa pools through regular testing
* Liaise with the maintenance teams to ensure the highest and professional of standards for all facilities and services
* Ensure high standards of hygiene, cleanliness and tidiness in the leisure and spa facilities
* Adhere to health and safety, procedures and report anything which causes concern to the appropriate authority
* Complete any other ad-hoc tasks as required
This role would ideally suit someone with a strong background in customer service with an interest in leisure and fitness.
Salary to be discussed based on experience.
The shifts on offer vary, covering weekdays and weekends – for immediate start.
If this sounds of interest, please apply today
Work remotely
* No
Job Type: Part-time
Benefits:
* Employee discount
* On-site parking
Experience:
* Reception: 2 years (preferred)
Work Location: In person