ServiceNow Consultants
Join a dynamic, supportive, consulting team, working together to solve robust technical challenges, through building high-quality ServiceNow solutions for our customers.
Our Client was one of the very first ServiceNow partners established in the UK, awarded the 2022 EMEA Elite Segment Partner of the Year and hold confirmed Product Line Achievements in ITSM Standard, Integrated Risk Management (IRM), Hybrid Project Management, Customer Service Management (CSM) and HRSD. They continue to
ensure their team holds complex and varied expertise across every aspect of the Now Platform.
Their customers look to them for advice, best practice and well-designed implementations; as well as solving enterprise-wide process challenges, by bringing great user experiences, maximising opportunities for automation and integrating across disparate toolsets.
They are an established team of Technical Consultants, Senior Technical Consultants and Technical Architects at all levels and are looking for people who want to grow with them.
From Junior Technical Consultants, who are new to the ServiceNow eco-system, through to developing our Technical Architects on the Certified Master Architect and Certified Technical Architect programmes, they have lots of opportunity for their people to develop in technical skills and client-facing experience. If you want to contribute to a community that is always growing and evolving, then our client's ServiceNow Centre of Excellence may be for you.
What you’ll do
Their Technical Consultants design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice.
· Delivering high quality ServiceNow implementations based on business process requirements
· Robust Now Platform Implementation understanding, with in-depth knowledge in additional ServiceNow applications
· Able to communicate on complex issues, to meet business and customer requirements to avoid escalations
· Keep up to date with current and future market developments, technologies, product and strategies
· Ensuring adherence to our coding and design standards, and providing technical hand-over documentation
· Increasing application operating efficiency and adapting to new requirements, as necessary.
· Assisting with system testing and UAT
· Escalate issues in line with company processes, to ensure customer demands are met
· Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer
· Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements
SC Clearance is required