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IT Case Management Developer, Manchester
Client:
Antony Hodari Solicitors
Location:
Manchester, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
4
Posted:
28.04.2025
Expiry Date:
12.06.2025
Job Description:
Antony Hodari Solicitors is a practice providing legal services from its offices in Manchester and Liverpool City Centres. An exciting role has arisen to join the IT Department. You will work in a team-based environment as a Case Management Developer, focusing on developing and maintaining workflows using Access Proclaim, which is critical to business operations. The key responsibilities include:
* Designing, developing, and maintaining Proclaim workflows and templates, including updates to existing workflows.
* Working within schedules and deadlines aligned with business priorities.
* Collaborating with Users and Managers to gather and refine requirements.
* Testing system changes and ensuring successful deployment.
* Providing go-live support as needed.
* Offering application support to internal and external users, liaising with third-party suppliers.
* Assisting the Service Desk and managing support calls until resolution or escalation.
* Maintaining and upgrading the case management database, including applying patches as specified by the vendor.
* Working independently or as part of a team on various projects.
* Working out of hours when necessary for urgent development or project implementation.
Mandatory Skills:
* Experience in Proclaim development or transferable case management development experience from similar systems.
* Stakeholder management skills.
Desirable Skills (not essential):
* Experience with Esigning technologies.
* Legal experience, especially in Housing Conditions, Environmental Protection, and Litigation.
* Knowledge of Agile methodologies.
* Commercial awareness.
Candidate Qualities:
* Focus on continuous improvement.
* Strong analytical and communication skills, with enthusiasm for learning complex case management systems.
* Ability to work well within a team.
* Good at prioritizing workload and managing multiple tasks.
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