Job Description
Job Title: Director – Business Analytics Department: ESI (Employer Services International) Reporting to: Senior Director Service Delivery & Business Excellence Overview: The Director – Business Analytics will play a strategic and vital role within the ESI Business Excellence and Transformation senior leadership team, reporting directly to the Senior Director Business Excellence. This high-profile position is responsible for spearheading the ESI Business Analytics strategy across the organization. The Director will harmonize resources across teams and establish a best-in-class hub for business insights to support over 10,000 Associates within ESI, ensuring transparency, quality, and forward-looking intelligence for leadership teams.
This role will create a team of data analysts and data scientists across ESI, leveraging AI and data analytics technology to provide a comprehensive view of process performance, workload, and transformation outcomes. These insights are essential for delivering significant bottom-line benefits each year and for driving new data mining capabilities in support of major transformation initiatives. Essential Responsibilities: • Define and execute the ESI analytics strategy, ensuring alignment with business priorities and transformation goals aligned with ESI and Corporate strategies.
• Act as a trusted advisor to senior leaders, challenging assumptions and shaping ...