Twilight Warehouse Operative – Washington, Tyne & Wear (NE38 8QU)
£12.80 per hour | 37.5 hours per week | Sunday–Thursday, 15:30–24:00
Quick Summary
Pacifica is looking for a reliable and organised Twilight Warehouse Operative to join our busy Washington warehouse. This role offers competitive pay, structured hours, and career development. You’ll be responsible for accurately receiving, storing, and dispatching stock, supporting our field engineers and customers, and ensuring smooth warehouse operations during the evening shift.
About Pacifica
Founded in 2003 and united under the Pacifica brand in 2005, we have grown to become the largest domestic support services provider in the UK and a trusted name across Europe. Our directly employed, experienced engineers, sales, and support staff deliver repairs, warranty work, spares warehousing, and product replacement. Joining Pacifica means working for a company that values reliability, quality, and the development of its people.
Key Responsibilities
1. Accurately record new goods received and report discrepancies
2. Check returned items and record damages or adjustments
3. Organise customer and stock movements using warehouse and courier systems
4. Locate stock items accurately in their warehouse locations
5. Pick and fulfil daily orders efficiently
6. Carry out general warehouse duties including waste management and administration
7. Maintain excellent housekeeping during and at the end of each shift
8. Follow Health & Safety procedures and wear PPE as required
9. Complete training via Pacifica’s Learning Hub
10. Participate in quarterly 1-2-1s with your line manager
11. Undertake any other duties required to support warehouse operations
Experience & Skills
12. Previous experience working in a warehouse environment
13. Knowledge of warehouse procedures and adherence to them
14. Understanding of Health & Safety requirements
15. Computer literate
16. Satisfactory DBS
Key Performance Indicators (KPIs)
17. Stock received before 10:30 booked by 2pm same day
18. Other stock booked within 24 hours of arrival
19. Bulk stock processed within 5 working days (volume dependent)
20. Engineer returns booked within 48 hours
21. Picking accuracy – maximum 1 error per week
22. Fulfilment/dispatch accuracy – maximum 1 error per week
23. Net lost items below 1% of pick volume
Attributes
24. Organised, focused, and flexible
25. Able to prioritise a changing workload
26. Trustworthy and reliable
27. Self-motivated and able to work independently
28. Good communicator, both verbally and written
Benefits
29. 30 days annual leave (including 8 bank holidays)
30. Pension scheme
31. Death-in-service benefit (3x salary)
32. Discounts via company retail portal
33. Monthly cash prize draw
34. Complimentary cover for your home domestic appliances
35. Free parking
Why Apply?
This is an excellent opportunity for a warehouse professional who wants evening shift work, stable hours, and career progression with the UK’s leading domestic support services provider.
How to Apply
Submit your CV today to be considered for this Twilight Warehouse Operative role in Washington.