Job Summary
To support the onsite Facilities and site operations teams by ensuring the safe, compliant, and efficient handling of all goods, mail, and deliveries across the site. The role is responsible for warehouse control, receipt and secure storage of goods, communication with end users, and the safe operation of forklift trucks and site goods barriers in accordance with Facilities Management policies.
Essential Functions & Accountabilities
Goods, Deliveries and Mail Handling
1. Collect all mail, parcels, and deliveries from Reception in line with site procedures.
2. Receive, check, and log all incoming goods in accordance with FM and site security controls.
3. Store goods securely within designated warehouse or holding areas.
4. Notify end users when goods are available and manage controlled release for collection.
5. Prepare and dispatch outgoing goods and returns as required.
6. Ensure all delivery documentation is completed accurately and retained for audit purposes.
Warehouse and Stores Operations
7. Maintain a clean, organized, and audit-ready warehouse environment.
8. Store materials safely and correctly in allocated locations.
9. Carry out regular stock checks and support scheduled stock takes.
10. Manage FM consumables, tools, and spare parts effectively.
11. Ensure housekeeping standards are maintained in all goods-in and storage areas.
Site Access, Barriers and Logistics
12. Open, operate, and maintain goods barriers to support safe delivery access.
13. Control loading bay activities to ensure safe vehicle and pedestrian movement.
14. Liaise with delivery drivers, contractors, and Reception staff in line with site rules.
15. Prevent unauthorised access to FM-controlled areas.
Equipment Operation and Maintenance
16. Safely operate forklift trucks and pallet trucks in accordance with a valid licence and site rules.
17. Carry out daily pre-use checks on forklifts and warehouse equipment.
18. Report defects, damage, or maintenance issues via FM reporting or CAFM systems.
Health, Safety and Compliance
19. Comply fully with Health & Safety legislation, site rules, and FM policies.
20. Follow risk assessments, method statements, and manual handling procedures.
21. Report accidents, near misses, and hazards promptly.
22. Support audits, inspections, and compliance reviews.
Records, Systems and CAFM
23. Maintain accurate records of incoming and outgoing goods.
24. Update FM logs, CAFM systems, and records as required.
25. Ensure documentation is accurate, traceable, and audit compliant.
Full JD on request
Experience/Education:
26. Five years in relevant activity/discipline
27. Ideally some knowledge of medical device or pharmaceuticals production and facilities.
28. Valid counterbalance forklift truck license (mandatory).
29. Experience working in a warehouse, stores, or Facilities Management environment.
30. Confident operating pallet trucks and manual handling equipment.
31. Good organizational skills and attention to detail.
32. Basic IT skills for FM systems and record keeping.
33. Ability to work independently and as part of a team.
34. Physically fit and able to carry out manual handling tasks.
35. Full UK driving license
Knowledge, Skills and Abilities:
36. Reliable, punctual and professional.
37. Proactive, hands-on approach and customer focussed.
38. Flexible and willing to undertake a range of tasks
39. Safety focussed with a strong compliance mindset.
40. Friendly and professional attitude
What we offer:
You’ll receive competitive compensation and a fantastic benefits package including, health cash plan, 25 days holiday, pension scheme, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more!
We are committed to our employees’ personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals, we’ll give you everything you need to help you achieve yours.
We also provide access to LinkedIn Learning to help you develop in you career and grow with CooperVision.
What you can expect:
As a CooperVision employee, you’ll be welcomed into a diverse and progressive global business. We appreciate how important fostering a diverse and inclusive culture is and how different perspectives add value and contribute to our success. With our CooperPride, African Descent, Woman’s Impact Network and Mind Body and Wellbeing Employee Resource Groups, we offer opportunities for employees to learn and grow within an inclusive and safe space.