Job overview
The role will require working across a complex set of partnerships in our ICSs, including the Integrated Care Board, provider collaborative partners, GP confederations, primary care networks, and local authorities, and a number of voluntary sector and other partners in addition to our executive, corporate and directorate leaders and clinical and non-clinical staff.
To this end, the postholder will be an experienced health or social care professional, with knowledge and experience of policy development and implementation, commissioning and/or leading transformation in a large and complex organization and across systems. The postholder will need to have a deep understanding of integrated care, and national policy requirements including the NHS 10 year Plan, and other key national policy drivers: one of the key requirements of this post will be to support the Trust and partners to ensure relevant policy, guidance and evidence is integrated fully into system planning. The postholder will be able to demonstrate extensive skills in financial recovery, system leadership, system planning, transformation in complex systems, provider and system development, and be able to communicate effectively with staff, service users and carers, and citizens. The post-holder will need to understand and be committed to using quality improvement to delivering effective change.
Main duties of the job
The postholder will work with service users and carers and Trust and Integrated Care Board and place-based partner staff including Trust Directorate Management Team leaders to:
·Provide visible and present system and programme leadership, modelling a system mindset and value-base; in particular the leadership and delivery of the system financial recovery programme
·Ensure that system planning approaches and structures are in place to appropriately meet the needs and build on the assets of the populations we serve, and in line with national policy and planning
· - Leading agreed transformation schemes, including in response to NHS Long Term Plan priorities, e.g. integrated neighbourhood based teams
·Working with the Trust Chief Quality Officer and ICB performance and quality teams to optimise system performance and quality
·
·To actively develop the system and role, and to be highly flexible in their approach both to developing the role, and in adapting to the role as it changes in response to Trust, ICS, provider collaborative, and place-based system developments.
Working for our organisation
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Detailed job description and main responsibilities
The postholder will work with service users and carers and Trust and Integrated Care Board and place-based partner staff including Trust Directorate Management Team leaders to:
•Provide visible and present local leadership, modelling a system mindset and value-base
•Develop vision and culture across partners, engaging staff
•Champion service user and citizen participation
•Develop & coordinate system governance arrangements
•Providing constructive critical support and challenge to the Trust and system partners to ensure momentum
•Leading a small team to deliver on system planning and transformation objectives
•Leading/participating in system meetings and forums
•Ensure good programme management discipline is in place where relevant to deliver the transformation.
The postholder will work with service users and carers and Trust and Integrated Care Board and place-based partner staff including Trust Directorate Management Team leaders to:
•Ensure that system planning approaches and structures are in place to appropriately meet the needs and build on the assets of the populations we serve, and in line with national policy and planning
•Put in place population needs assessment, including (as they develop) the use of population health management tools & techniques
•Develop annual system operational plans, in response to population health need, NHS 10 year Plan
•Develop with partners system demand management plans
•Explicitly planning to tackle health inequalities
•Working with the Director of Integrated Care and the Chief Quality Officer to ensure system planning is integrated and aligned with planning to deliver the Trust Strategy.
The postholder will work with service users and carers and Trust and Integrated Care Board and place-based partner staff including Trust Directorate Management Team leaders to:
•Provide leadership & infrastructure for the delivery of annual system operational plans, including system demand management plans
•Leading transformation schemes, including in response to NHS 10 year plan priorities, e.g. integrated neighbourhood based teams
•Identifying and leading transformation schemes to mitigate risk to Long Term Plan targets and other key deliverables
•Using triple aim and quality improvement to systematically support complex transformation & improvement
•Working with the primary care directorate, GP Confederations to support the development & infrastructure of primary care and primary care networks
•Leading on a diverse portfolio of programmes and projects throughout a programme lifecourse to deliver on the Trust Strategy.
The postholder will work with the Chief Quality Officer, Trust and ICB performance and quality teams and place-based partner staff including Trust Directorate Management Team leaders to:
•Ensure system performance against Long Term Plan requirements and local outcome targets is understood and kept under review within the Trust and systems
•Support with the delivery of ICS accountability framework within the Integrated Care System and borough-based partnerships, including into for example local authority led scrutiny
•Using quality improvement to support appropriate measurement of key outcome, quality & value metrics
•Development of appropriate governance arrangements to ensure early identification and mitigation of performance and delivery risks in systems
The postholder will work with the Trust Business Development Unit and Compass CIC and place-based partner staff including Trust Directorate Management Team leaders to:
·Develop the Trusts strategy and plans to invest in and grow and support the voluntary sector to flourish
·Develop new approaches and relationships with the voluntary sector
·Develop end to end pathway management, including voluntary sector, other NHS provider and possibly private sector contracts.
The postholder will work with the Director of Integrated Care and the Integrated Care Directorate (including public/population health, transformation, social work and ICS programme colleagues), to:
·Conceive, develop and implement new approaches to system working, collaboration, commissioning in the context of the developing Integrated Care Systems across ICB and ICB programmes and place based partnerships
·actively develop the role, and to be highly flexible in their approach both to developing the role, and in adapting to the role as it changes in response to Trust, ICS, provider collaborative, and place-based system developments.
The post holder will:
·Participate in national events and forums and working groups to share learning
·Develop, implement and oversee the implementation of a evaluation strategies were relevant
·Work with academic partners, community organisations and providers to identify and take forward a collaborative programme of research relating to aspirations.
·Build and contribute to the evidence base around delivery against aspirations and disseminate through conferences and publication of papers
·Understand, apply and champion the principles of research governance and ethics.
Leading system planning and transformation, is a major change and development for the Trust. In this context the postholder will make a major contribution to corporate policies and strategy:
·The post-holder will be required to effectively influence and negotiate delivery against the programme with a number of partners including ICBs, GP confederations, primary care networks, councils, and the voluntary sector, each of which have come together in the place-based systems to form partnership governance arrangements, which the postholder will need to proactively engage with, alongside local leads
·The post-holder will be required to effectively influence and negotiate delivery against the programme with senior Trust corporate and directorate clinical and non-clinical staff, Trust staff more generally, service users and carers and citizens
·In this context, the post holder will be required to provide and receive highly complex information; translating concept into practice, where there will likely be barriers to understanding
·The post holder will also be required to present complex, sensitive or contentious information to large groups and to communicate effectively in an uncertain, potentially antagonistic atmosphere
·The postholder will be required to communicate effectively with service users and carers, internal staff and external agencies to develop engagement with and commitment to the programme
·The postholder will be required to support the operation of Programme Boards as appropriate, ensuring progress is reported to the Board, the Trust Integrated Commissioning Committee and Service Delivery Boards, and to agreed local governance structures
·The postholder will be required to research, analyse, interpret, synthesise and communicate highly complex facts or situations as above including where expert opinion differs.
·The postholder will be required to manage a programme budget, ensuring transformation monies are deployed effectively.
Person specification
Knowledge & Skills
Essential criteria
1. Knowledge of population health principles, policy and practice
2. Knowledge of public/population mental health
3. Knowledge of current health and care policy
4. Knowledge of continuous improvement methods
5. Highly developed analytical skills
6. Ability to influence others in a system
7. Well developed negotiation, influencing and motivational skills
8. Ability to organise a complex programme of work
9. Ability to working to regular, tight deadlines
10. Excellent verbal and written communication
11. Ability to provide training and guidance to colleagues
12. Ability to work autonomously and prioritise own workload
13. Ability to work collaboratively and in teams
14. Ability to understand, evaluate and present complex data
15. Ability to challenge orthodoxies and established work patterns in a positive engaging way
Education & Training
Essential criteria
16. Educated to postgraduate level or equivalent
17. Evidence of continuing professional development
18. Knowledge and skills in quality improvement
Experience
Essential criteria
19. Experience of working in an NHS policy and/or commissioning setting, including contracting
20. Significant experience of managing high profile programmes in large complex organisations
21. Experience of working across systems
22. Experience of leading change programmes in a complex environment
23. Experience of facilitating team development workshops and other organisational development interventions
24. Experience of applying quality improvement including triple aim methods
25. Experience of business case development
Other
Essential criteria
26. Commitment to work in accordance with the Trust values
27. Willingness to move around the organisation and other locations within the geographical area served by the Trust
28. Able to cope with demanding and unpredictable work pattern
29. Able to cope with emotional circumstances relating to personal histories of service users, carers and staff