Job Title: Office Administrator / Service Coordinator
Salary: £30,000
Location: Westminster, London
Hours: Monday to Friday, 8:00am – 5:30pm
Were working with a well-established plumbing and heating business based in Westminster, who are looking to add an organised and confident Office Administrator / Service Coordinator to their friendly office team.
This role suits someone who enjoys being on the phone, planning work, and keeping things running smoothly in a busy trade environment.
The Role
Youll play a key role in the day-to-day running of the office, acting as a central point between customers, engineers, and property contacts.
Key responsibilities include:
* Answering incoming calls and handling customer enquiries
* Planning and booking jobs for engineers
* Managing diaries and scheduling works
* Updating job information and notes on the job management system (Simpro)
* Liaising with property managers and trade contacts
* General office administration and email correspondence
What Were Looking For
* Some experience or understanding of trades, maintenance, or property management environments
* Confident and professional telephone manner
* Strong organisational skills and ability to manage multiple jobs at once
* Good PC skills, including Outlook and general office systems
* Strong written English
* Experience with Simpro is desirable, but essential
* Friendly, upbeat personality – someone who fits well into a small team
Whats on Offer
* £30,000 salary
* 20 days holiday plus bank holidays
* Standard sick pay
* Stable, long-term position
* Office-based initially, with scope for one day working from home in the future
If you'd like to be considered for this position, please apply now for immediate consideration.
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