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Area care manager

Southampton
Helping Hands Home Care
Care manager
Posted: 30 March
Offer description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes and communities they love. Join us, and you’ll be part of a supportive, ambitious team where your work truly matters, and you can grow a career that counts.

As an Area Care Manager, you’ll play a key role in leading exceptional care across your region. Supporting the Head of Operations, you’ll guide around 10 branches and a local Live-in Care service, ensuring teams feel supported, operations run smoothly, and customers receive the extraordinary care we’re known for.


What you’ll do

* Lead with warmth and clarity, building strong relationships and championing our Helping Hands values.
* Coach and develop your Branch Care Managers, aligning quality and growth to drive success.
* Oversee performance across your branches and Live-in services – monitoring, reporting and driving improvements with confidence.
* Make sure customer experience stays exceptional, raising service standards and strengthening retention.
* Audit and maintain full compliance across your area, acting quickly and collaboratively where improvements are needed.
* Provide regular updates to the Head of Operations, sharing progress, insights and opportunities for growth.


What you’ll bring

* Multi-site leadership experience within the care sector.
* Strong understanding of CQC/CIW regulations and quality frameworks.
* The ability to influence, support change and manage large, diverse teams.
* Clear communication skills and the confidence to build trusted relationships internally and externally.


Why Helping Hands

* Genuine career growth and development pathways.
* Up to £15,000 annual bonus
* 25 days’ annual leave (rising to 26 after two years).
* Blue Light Card discounts.
* Employee assistance programme.
* A workplace that celebrates diversity and champions inclusion. Everyone is welcome.

At Helping Hands we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

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