Job summary
We are seeking a proactive and detail-oriented HR Systems and Operations Officer to manage and deliver high-quality HR transactional services across our organisation.
This is a key role supporting the smooth operation of our transactional HR processes (workforce / recruitment/payroll), with a particular focus on systems, data accuracy, and compliance. In conjunction with the wider People team this role will provide advice and support on a range of HR issues including recruitment, pay changes, reporting and data, ensuring delivery of a high-quality People service.
About You:
* Strong experience using NHS ESR.
* Proven ability to manage transactional HR processes with accuracy and confidentiality.
* Experienced in coordinating recruitment and onboarding processes.
* Knowledge of e-learning platforms and digital content management
* Strong Excel skills with the ability to manipulate, collate, and analyse large data sets accurately
* Excellent attention to detail and administrative precision
* Excellent communication skills
* Excellent inter-personal skills with an ability to pro-actively build and foster good relationships with all candidates, staff and managers
* Able to work independently, meet tight deadlines, and adapt in a fast-paced environment
* Ability to travel to site/office locations on a regular basis
Main duties of the job
The postholder is required to:
1. With the support and guidance of the Resourcing People Partner provide a holistic, high quality and professional first-class recruitment service to ICB Managers, employees and applicants.
2. Responsible for Recruitment Administration, from creating and sending offer letters to coordinating interviews, managing pre-employment checks, and preparing employment contracts.
3. Provide advice and support to recruiting managers i.e. support loading vacancies onto TRAC, where roles can be advertised, how to short-list etc.
4. Provide advice and support on a range of HR issues including recruitment, pay changes, reporting and data.
5. Payroll Processing: Accurately input payroll data into the ESR system, ensuring timely and correct updates to employee pay records and personnel files.
6. Process payroll for new starters using the Electronic Staff Record (ESR) system.
7. ESR System Support: Provide comprehensive support for the ESR system, including generating reports using Power BI, and processing employee data changes related to sickness, annual leave, and other relevant information.
Why Join Us?
You will become part of a supportive and professional HR team, contributing significantly to the efficiency and effectiveness of people processes within the ICB. We offer opportunities for professional growth and development within a collaborative work environment.
About us
We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people's differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.
We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.
We are happy to discuss flexible working options for all roles.
We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.
We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.
Details Date posted
29 May 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
£29,970 to £36,483 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
465-7062144-A
Job locations
Priory House
Monks Walk
Shefford
SG17 5TQ
Job description Job responsibilities
Please see the attached job description and person specification for further details about the role.
Please note this role is part time, 30 hours per week.
We work remotely with an expectation to be on site a minimum of one day per week.
Job description Job responsibilities
Please see the attached job description and person specification for further details about the role.
Please note this role is part time, 30 hours per week.
We work remotely with an expectation to be on site a minimum of one day per week.
Person Specification Qualifications Essential
* Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
Desirable
* CIPD Qualified
Experience Essential
* Experience of using the ESR system
* Experience inputting payroll information
* Experience of recruitment processes
Desirable
* Experience of working within the NHS.
* Experience with the TRAC recruitment system
Experience Essential
* Problem solving skills and ability to respond to sudden unexpected demands
* Ability to use excel efficiently
* Advanced keyboard skills, use of a range of software
Desirable
* Ability to pull together comprehensive draft reports, data and letters
Knowledge Essential
* Knowledge of administrative procedures, project management or information analysis
* Knowledge of recruitment processes
* Knowledge of ESR system
Person Specification Qualifications Essential
* Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
Desirable
* CIPD Qualified
Experience Essential
* Experience of using the ESR system
* Experience inputting payroll information
* Experience of recruitment processes
Desirable
* Experience of working within the NHS.
* Experience with the TRAC recruitment system
Experience Essential
* Problem solving skills and ability to respond to sudden unexpected demands
* Ability to use excel efficiently
* Advanced keyboard skills, use of a range of software
Desirable
* Ability to pull together comprehensive draft reports, data and letters
Knowledge Essential
* Knowledge of administrative procedures, project management or information analysis
* Knowledge of recruitment processes
* Knowledge of ESR system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name
NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board
Address
Priory House
Monks Walk
Shefford
SG17 5TQ
Employer's website
https://bedfordshirelutonandmiltonkeynes.icb.nhs.uk/ (Opens in a new tab)
Employer details Employer name
NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board
Address
Priory House
Monks Walk
Shefford
SG17 5TQ
Employer's website
https://bedfordshirelutonandmiltonkeynes.icb.nhs.uk/ (Opens in a new tab)
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