Data Analyst Sue Ryder, Thorpe Hall Hospice Thorpe Rd, Longthorpe, Peterborough PE3 6LW 16 Hours per week £18.62 per hour (plus competitive benefits) Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one-size-fits-all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters. About us Sue Ryder Thorpe Hall Hospice is the only specialist palliative care inpatient unit in Peterborough. We support people aged 18 and over who are living with life-limiting conditions such as cancer, heart failure and lung disease. The expert team on our inpatient unit combine specialist medical care for managing pain and other symptoms, with emotional, practical and spiritual support. Our wellbeing and community support team are here to listen too Our Hospice at Home service is available seven days a week and provides care to patients with a life limiting illness who wish to be cared for at home at the end of their life About the Role We are searching for a Healthcare Data Analyst with expertise in producing management information data and creating reports. As our Healthcare Data Analyst, you will collect, organise and interpret our healthcare data to help with business operations optimisations. You will identify trends and patterns, use different data sources, and develop analysis reports and data visualisation presentations. Duties include but are not limited to Collate, analyse and report on healthcare and clinical data as required Responsible for data quality checks, auditing and running database management routines as directed Produce monthly Operational Performance Report (OPR) in a timely manner, ensuring data quality is of a high standard and report deadlines are met Collate and report on activity and performance data for Commissioners where required. Produce any additional Ad Hoc reporting as required Responsible for helping end users understand the importance of data quality and where appropriate suggest alternative ways of working and changes to business processes to ensure data quality is of a high standard About you In order to be considered for this role you will: Have a good understanding of best practices in data management as well as knowledge and experience in data quality, ideally within the context of an organisation that makes record level data available for a broad range of users You will have the ability to deal with and present complex, sensitive or contentious information and a sound knowledge of the requirements of GDPR and information security standards such as ISO 27001 as well as the NHS Data Security and Protection Toolkit Ability to understand reporting requirements, organise the collation, production of data reports. Significant knowledge and experience of developing data reports through Excel. Knowledge and experience of using built-in data querying tools within transactional systems to create bespoke reports, query data and output the results Knowledge of reporting tools such as Power BI, Tableau and experience of creating documentation, including standing operating procedures and work instructions Minimum Essential Criteria: Educated to degree level or equivalent, ideally in a relevant subject area Knowledge of reporting tools such as Power BI, Tableau Ability to deal with and present complex, sensitive or contentious information Desirable Criteria: Experience in hospice, hospital or palliative care settings Benefits · Company pension scheme · 27 days holiday – rising to 33 with length of service plus bank holidays · Enhanced maternity and paternity pay · Enhanced sick pay · Electric Vehicle Scheme · Healthcare Cash plan, to claim back costs of routine healthcare · Death in Service benefit · Staff discount of 10% on new goods online at shop.sueryder.org · Structured induction programme and learning and development opportunities. For more of our employee benefits please visit our website: www.sueryder.org/jobs/careers-in-palliative-care/benefits-of-working-for-sue-ryder/ Our commitment to equity, diversity and inclusion At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ individuals, those from lower socio-economic backgrounds, and those living with disabilities. As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role. We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support. If you require support to compete an application or participate fully in the interview process, please email recruitment@sueryder.org. Once in post you’ll have access to staff and volunteer networks for LGBTQ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments. For more information on our Equity, Diversity and Inclusion work, please visit: www.sueryder.org/jobs/equity-diversity-inclusion Join us in creating a culture where everyone feels respected, valued, and able to thrive