Senior Delivery Manager
Company: Crown Commercial Service
Location: Liverpool, Newport, Birmingham
Band: 5
Salary: £59,877 – £66,869
Terms: Permanent
Hours: Full Time
Closing Date: 16th November 2025
Responsibilities
* Set the standards for delivery management and explore new and innovative ways of working to improve delivery within the organization.
* Support and mentor the Delivery Managers within your line management.
* Facilitate Scrum agile ceremonies across several teams and mentor the teams on Agile best practices.
* Support the delivery teams to ensure we have the adequate amount of resource to deliver against goals.
* Work with business stakeholders to facilitate effective and efficient delivery of products and services from within your portfolio.
* Define the best processes or delivery methods to use, including measuring and evaluating outcomes.
* Contribute within the wider Agile Delivery community.
* Develop and utilize meaningful metrics to lead teams toward their goals and understand areas for improvement.
* Own and build relationships with technical teams, Product Owners, senior stakeholders, management and third‑party sub‑contractors using effective governance mechanisms.
* Ensure milestones, project plans and risks within your portfolio are managed and maintained, supporting other Delivery Managers.
* Assist delivery teams to manage and visualise outcomes, prioritise work and agree on a minimum viable product (MVP).
* Facilitate effective communication between the organization and suppliers, manage supplier risks and issues, and ensure contractual deliverables meet quality standards and deadlines.
Essential Criteria
* Proven experience in delivery/project management with a strong background in Agile methodologies. Agile certification preferred (Scrum Master, SAFE Agilist, MSP).
* Experience delivering digital products and services and technical programs (e.g., customer-facing tools, web platforms, IDAM, Master Data Model, B2C and B2B platforms).
* Strong understanding of GDS standards, product development lifecycle, Agile frameworks, backlog refinement, user story mapping and CI/CD practices.
* Strong stakeholder management and communication skills across product, design, technology, business analysis functions and end users/customers.
* Experience with delivery tools such as JIRA, Confluence, ADO and [additional tools].
Success Profiles
* Leadership, Delivery at Pace, Communicating & Influencing – focus on delivering results quickly and effectively.
Benefits
* Competitive salary linked to experience.
* Generous pension scheme.
* Discretionary non‑contractual performance‑related bonus.
* Remote working in addition to working in the advertised office.
* Flexi‑time scheme (available for B1‑B6).
* Minimum 25 days annual leave to a maximum service‑related 30 days, excluding bank holidays.
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