Access Screening Officer
Enfield
Temporary / Contract
* To maintain a clear understanding of the objectives, direction and development of the service area to meet changing needs, with particular emphasis on customer relations, continuous service improvement and ensuring that a positive image of the Council is portrayed at all times.
* To contribute towards the development of a culture within the service which is customer focussed, committed to ensuring value for money and to provide a high standard of customer service, health and safety and the Council's core values.
* To ensure that schemes and targets comply with relevant technical/legal/legislative/statute requirements/codes of practice, government agencies, DDA and Health and Safety legislation.
* To attend as a representative of the Council London-wide groups or bodies for sharing of best practice and disseminate information for future development of services.
* Using a range of multiple communication methods in all forms of contact with customers including telephone (inbound/outbound, internet, face to face, sms text messaging, email, face to face and mobile channels).
To find out more information please contact Billy at ;
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
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