Job Description Job Title: Depot Manager Location: Ashby-De-La-Zouch Hours: Full-time – flexibility required (typically Monday to Friday, with occasional out-of-hours) Salary: Up to £50,000 (dependent on experience) Benefits: Company pension Generous holiday allowance with the option to buy/sell days Retail discounts & employee recognition awards Life assurance 24/7 employee assistance programme About the Role: Leadership – It’s a People Thing Are you a hands-on leader who thrives on making operations run smoothly, keeping customers happy, and supporting your team to succeed? This is a fantastic opportunity to manage a busy depot at the heart of a leading national equipment rental provider. As Depot Manager, you’ll be responsible for overseeing all depot functions - including operations, yard, logistics, and critically, the Hire Desk. You’ll lead a multi-functional team to deliver an efficient, safe, and customer-focused hire service. You’ll take ownership of performance, compliance, service delivery, and team development - ensuring every customer interaction reflects the high standards expected. Key Responsibilities: Lead, support, and develop the full depot team, including Hire Controllers, yard staff, and drivers Take day-to-day responsibility for hire desk operations - ensuring enquiries, bookings, off-hires, and customer service are managed effectively Ensure smooth and timely coordination of equipment deliveries, collections, and servicing Manage depot performance across key areas: safety, service, profitability, compliance, and customer satisfaction Build strong customer relationships and work collaboratively to meet their needs and maximise retention Maintain high standards across yard operations, including equipment readiness, cleanliness, and compliance Ensure health & safety procedures and risk assessments are in place, followed, and reviewed regularly Monitor hire fleet availability and proactively manage shortages or service issues Liaise with central teams (transport, engineering, finance, etc.) to coordinate depot activity and resolve issues Track KPIs, identify areas for improvement, and lead change initiatives to drive operational excellence About You: Proven experience in depot, branch, or site management - preferably within equipment hire, construction, or logistics Strong leadership skills with a track record of managing teams and delivering results Experience overseeing or working closely with a hire desk or customer service team Commercially aware, with the ability to manage budgets, spot efficiencies, and drive performance Confident in health & safety responsibilities and compliance management Excellent communication, organisation, and problem-solving skills Comfortable working under pressure and managing multiple priorities IT literate - proficient with Microsoft Office and hire management systems (e.g., Syrinx, Insphire, or similar) About the Company: This position is with a leading national equipment rental company supplying high-quality solutions to sectors including construction, infrastructure, industrial, and events. Known for its people-first culture, the business offers rewarding careers, structured progression, and a supportive working environment. They are proud to promote inclusivity, wellbeing, and equality, and are dedicated to ensuring every employee feels safe, valued, and recognised.