Payroll Lead (Team Leader)
Join us as our Payroll Lead and help keep Sandwell Council running smoothly! Are you ready to step up and make a real impact at the heart of Sandwell Council? Do you thrive on solving challenges, supporting your team, and making sure every detail is right? If so, you could be the Payroll Lead we’re looking for.
As our Payroll Lead, you’ll play a vital role in ensuring every colleague is paid accurately and on time. You’ll be the go‑to expert for complex payroll queries, providing clear advice and guidance to employees and managers. Working closely with HR, Finance, and other departments, you’ll drive improvements, support system changes, and ensure our payroll service is always compliant, efficient, and customer‑focused. You’ll also deputize for the Payroll Manager, representing the team and making key operational decisions when needed.
You’ll be responsible for quality control, data security, and the smooth running of all payroll processes, from recruitment and appointments to leavers, contractual changes, and pay adjustments. Your attention to detail, commitment to confidentiality, and ability to manage competing priorities will help us deliver a service colleagues can trust.
Responsibilities
* Ensure accurate and timely payroll for all staff
* Provide expert advice on complex payroll queries
* Collaborate with HR, Finance, and other departments to improve payroll processes
* Maintain compliance with payroll legislation and best practice
* Lead, inspire, support, and quality‑check the work of the payroll team
* Represent the team and make operational decisions as delegated by the Payroll Manager
Qualifications
* Experience in payroll administration with up-to-date knowledge of payroll legislation and best practice
* Strong organisational skills and attention to detail
* Confidence handling complex queries and making operational decisions
* Leadership and coaching ability with a supportive approach
* Excellent communication and customer service skills
* Commitment to confidentiality and data security
* A collaborative, positive, proactive approach that aligns with our values: One Team, Customer Focused, Inclusive, Ambitious, and Accountable
Application Process
Submit your CV and supporting statement (no more than two sides of A4) describing how you meet the essential criteria. Include full employment history and any gaps. Email your CV and supporting statement to sandwell_careers@sandwell.gov.uk, stating the position in the subject line.
We reserve the right to close vacancies prior to their advertised date. We will only contact shortlisted candidates. If you have a disability and require assistance, please contact 0121 569 3300 or sandwell_careers@sandwell.gov.uk.
For more information about working for Sandwell Council, see https://www.sandwell.gov.uk/counciljobs.
Click here to find out more about our One Team Framework: https://www.sandwell.gov.uk/one-team.
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