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Volunteer adviser

Gillingham (Kent)
Citizens Advice Bureau
£4,000 a year
Posted: 21 September
Offer description

Volunteer Advisers - Gillingham - Unpaid

Are you passionate about helping others? Join Citizens Advice Central Dorset as a Volunteer Adviser and make a real impact in your community

What will you do?

* Support clients by providing advice on issues like benefits, housing, employment, and debt.
* Communicate with clients via phone, online, or face-to-face.
* Help clients understand their options and take action, such as filling out forms or writing letters.
* Take part in a structured 6-month training program covering key topics like benefits, housing, employment, and debt.

What's in it for you?

* Make a real difference in people's lives.
* Gain expertise in key areas like welfare rights and consumer issues.
* Develop communication, problem-solving, and research skills.
* Be part of a supportive team and work in a flexible, inclusive environment.
* Strengthen your CV and interview skills
* Law students may be able to count volunteering towards solicitor training requirements.

What do you need?

No specific qualifications required, just:

* Good IT and communication skills.
* A friendly and non-judgmental approach.
* A willingness to learn and commit to ongoing training.

Time commitment

* Training: 4-5 hours per week.
* Volunteering: Ideally 6-8 hours per week for at least 12 months after training.
* We're flexible—talk to us

We welcome volunteers from all backgrounds.

Interested? Visit our website or contact us to find out more

Job Type: Volunteer

Pay: £1.00 per year

Work Location: In person

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