Job Description
Recovery Dispatch Coordinator
Interested in joining our team at Tears of Sutton Bridge?
We are looking for a Recovery Dispatch Coordinator to join our team on a full time basis - this role is based at our Sutton Bridge Depot (PE12 9SH).
What will you be doing?
* Liaising with customers via telephone to provide updates for recoveries
* Liaising with recovery drivers and other recovery clubs to resolve dispatch issues
* Organising incoming breakdowns and dispatching drivers to live jobs
* Taking credit card payments for private customers
* Using in-house system to receive and dispatch jobs and carry out invoicing
* General office administration tasks
What will you need?
* This role requires good IT skills and strong organisational skills
* Experience working in a fast paced environment, as this is a call centre that takes a high volume of calls
* Knowledge of the area and motor vehicles would be advantageous but not essential
* Overtime is an absolute requirement of the role, due to working in a small team of 4, holiday cover and absence cover will be required.
If this sounds like you, please hit apply now!
Our reference: SE4113
Vacancy: Recovery Dispatch Coordinator
Location: Sutton Bridge, South Holland district of Lincolnshire
Salary: £25,100 basic (Up to £26,000 OTE)
Employment type: Full Time Permanent
Hours: Three 40 hour weeks – One 32 hour week – Shift Patterns work on a rota basis of early, middle and late shifts
Smart Hire are advertising on behalf of Tears Of Sutton Bridge