About us
Rooted in local heritage, with a passion for first-class service, award-winning dining, and inspiring locations, the Cornwall Hotel Collection stands at the heart of Cornish hospitality. Comprised of three hotels – The Alverton's historic hillside hideaway, The Greenbank's enchanting waterfront setting, and The Falmouth's iconic Victorian landmark – excellence lies at the heart of all that we do, this is an exciting time to join the collection
At The Greenbank, nestled on Falmouth's historic harbour, we pride ourselves on delivering exceptional Cornish hospitality in a stunning waterfront setting. Our dedicated team enjoys a dynamic and supportive work environment, where personal growth and professional development are encouraged. With panoramic views and a rich history dating back to 1640, The Greenbank offers a unique workplace experience that blends tradition with contemporary service excellence.
The Greenbank Hotel is searching for an experienced Porter; the ideal candidate will play a crucial role in maintaining the cleanliness and organisation of our facilities while providing exceptional customer service.
Job Role
As a Porter at The Greenbank Hotel, you will be a key member of the front-of-house team, helping to ensure smooth operations and an outstanding guest experience. We are seeking applicants who pride themselves on attention to detail, with a passion for exceeding guest expectations.
We will require the candidate to cover night porter shifts during periods of annual leave and sickness.
Responsibilities
* You will be able to work confidently as part of a team and individually.
* You will have stamina and a positive outlook towards your role.
* You will be of hardworking nature and flexible with the hours and shifts you will work. This includes evenings, weekends and bank holidays.
Key Skills
* GCSE Maths and English
* Portering experience preferred but not necessary
* Excellent personal presentation
* Must be reliable and punctual
* Communicate effectively with the team and guests, including listening to instructions
* Passion for guest service, ensuring no request is ignored
Benefits
* 100% shared tips
* Full training
* Opportunities to grow and progress within our three hotels
* Staff discount across the group, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym & swimming pool)
* Company Pension Contributions
* Uniform
* The chance to participate in charity fundraisers and environmental initiatives
* Staff rewards and parties
Pay: £10.05-£12.40 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
Work Location: In person