Are you a people person? Are you compassionate with great organisation skills? Are you looking for an apprenticeship where you can earn while you learn?We are currently recruiting for a Customer Service Administration Assistant to join our team at Horton Housing Association's head office. This is a fantastic opportunity to join our friendly team, and learn from the very best. This role is 35 hours per week, paying £7.55 per hour.As this is an Apprenticeship role youwill undertake a Level 3 Business Administration course of study, which you will complete within the first 12-18 months of employment. You will have one college day per month in addition to an allocated amount of time every week for learning activities.At Horton we have a track record for developing talent, with many of our apprentices going on to secure full-time employment with us. Horton Housing are accredited 'Investors In People (Standard)', and we are a Disability Confident and Clean Sheet Employer. Should you be successful in becoming an Apprentice, you will be joining an organisation that invests in you and develops you, enabling you to build a career.We also offer exceptional benefits including 6 weeks annual leave (Bank Holidays!), and access to a Blue Light Card. We can also pay for travel to College for designated study days.The roleTo assist with the day-to-day running of reception area and other facilities at Head Office. This may include the safe and timely opening and closing of the building and supporting the team with any Health and Safety requirements such as regular testing of fire alarms systems.What we are looking forLevel 1 functional skills: Maths and EnglishTo have a good standard of written and verbal EnglishA friendly, welcoming and flexible approach.Be reliable and non-judgemental.Ability to use own initiative but be able to ask for help when requiredAwareness of office etiquetteGood communication skills including appropriate telephone mannerFor further information please see the Role Profile.Ready to join us? Click 'Apply' to create an account with us and start your application. Don't worry, you can start this and come back to finish it anytime before the closing date!Need to polish your CV or write your Supporting Statement in advance? No worries, check out our 'How to Apply' page for tips on our process and how to tailor your application.