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Meeting & Event Sales Coordinator
As our Meeting & Event Sales Coordinator, you will understand what it means to deliver amazing hospitality and will thrive on exceeding guest expectations. Your main focus will be on our Meetings, Events, and Groups business, handling enquiries, finalising event details, billing, and record keeping.
In some hotels, we have launched V Works, our co-working business centre. Can you sell the dream of a collaborative working space? You will impress customers with fantastic service and grow our customer base by identifying new leads and converting enquiries into memberships. A great personality and sales passion are essential, along with offering excellent options for guests while ensuring hotel profitability.
You should be highly attentive and capable of maintaining consistent standards. A can-do attitude and teamwork are vital; you should be a strong team player willing to assist wherever needed.
Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, your role is crucial in delivering service that sets us apart from the competition.
Benefits include:
* Complimentary Health and Wellness Membership for you and a family member/friend worth £1,500/year
* Discount on overnight stays at Village Hotels from £35 with a friend, including breakfast
* Friends and Family discounted stays from £49 with breakfast
* 50% discount on Food and Drink at Village Hotel Pub & Grill
* 30% discount in our Village Hotel Starbucks stores
* Excellent training and development programs, including Rising Stars and Talent Academy
* Mobile Gaming training platform
* Discounts and cashback on High Street Brands and Supermarkets
* Well-being and healthcare benefits, including mental health support and days off
* Financial wellbeing support via Wagestream
* Employee Assistance Programme
* Supportive, inclusive work environment with team events
* Reward and Recognition schemes
* Anniversary rewards
* Electric car salary sacrifice scheme
* Birthday off
* Discounted Health Cash plan and Sick pay Insurance
* Community engagement events
* Enhanced maternity/paternity benefits and pay
* Company Pension scheme
* Life Insurance
*Terms and conditions apply based on your contract.
What we need from you:
* Be imaginative, identify new business opportunities, and stay aware of local developments and competitors
* Pay attention to detail, ensuring contracts and quotes are accurate
* Understand guest needs, conduct show-arounds, and promote all services
* Demonstrate strong commercial acumen to ensure appropriate staffing levels and drive conversions
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