Talent Guardian are working with a well-established and growing business to recruit a Credit Controller to join their busy finance team in Poole on a FTC.
This is a fantastic opportunity for someone who enjoys building relationships, managing accounts, and playing a key role in maintaining strong cash flow within a commercial environment.
You will take ownership of customer accounts, ensuring debts are effectively managed and payments are collected in a timely manner. This position combines credit control expertise with a strong customer service focus, acting as a key point of contact for account queries.
Key Responsibilities
Manage and collect outstanding debts, ensuring timely payments and minimising risk
Act as the main point of contact for customer account queries
Reconcile accounts and manage customer portals, including EDI systems
Assess new and existing customers for creditworthiness, setting appropriate credit limits
Resolve invoice and payment discrepancies quickly and efficiently
Produce and issue statements, reminder letters, and overdue notices
Monitor accounts on stop/credit hold and share regular reporting updates
Build strong working relationships with both customers and internal teams
Support month-end processes, including consolidated invoicing
Escalate any significant risks or concerns where appropriate What We’re Looking For
Previous experience in a credit control or finance role
Strong communication skills with a customer-focused approach
High attention to detail and strong organisational skills
Experience working with finance systems and customer account portals (EDI knowledge beneficial)
Ability to prioritise workload and manage multiple accounts effectively