Job Introduction
* 40 hours per week
* Monday to Friday - full flexibility to cover weekends and out of hours when required.
* Covering the South Yorkshire Region areas such as - Sheffield, Doncaster, Halifax, Bradford, Dewsbury, and Scunthorpe
* £28,000-£30,000 per annum
* Sodexo rewards and benefits
Job Introduction
About the Role
Are you a dynamic leader with a passion for operational excellence and people management? We are looking for a Regional Operations Manager to take full accountability for day-to-day management, coordination, and control of all contract activities within the designated region. You will play a pivotal role in ensuring our clients receive exceptional service while driving profitability, operational efficiency, and team performance.
What you'll do:
As Regional Operations Manager, you will:
* Lead, develop, and motivate a high-performing onsite team to deliver services of the highest quality, in line with contract specifications and Service Level Agreements (SLAs).
* Take full accountability for operational service delivery, financial management, client relationships, compliance, and people management across all designated sites.
* Manage the regional P&L account, maximise profitability, and ensure effective cost control.
* Act as the operational interface between clients and senior management, promoting positive relationships and ensuring client satisfaction.
* Drive continuous improvement, innovation, and operational excellence across systems, processes, and services.
* Ensure compliance with statutory regulations, company policies, and contractual obligations, maintaining health, safety, and wellbeing standards.
* Support business development and account strategy, identifying opportunities for growth and additional services.
* Implement Sodexo's mission, values, and strategies to uphold brand integrity and service excellence.
What you bring:
Essential:
* Proven experience in operational management in a similar environment.
* Strong people management skills, including recruitment, training, and performance management.
* Ability to interpret financial and commercial information to drive decisions.
* Excellent communication, interpersonal, and numerical skills.
* Proficiency in Microsoft Office (Word, Excel, Outlook).
* Self-motivated, able to manage multiple priorities and work independently.
Desirable:
* IOSH Managing Safely qualification.
* Experience managing conflicting expectations of clients and consumers within a single business area.
What we offer:
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:
* Mental health & wellbeing support
* Employee Assistance Programme for personal, legal, and financial advice
* 24/7 virtual GP & lifestyle rewards
* Discounts for you & family
* Financial tools & retirement plan
* Cycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today