Technical Product Manager (PURELAB Market)
Office-based in Lane End, High Wycombe
Permanent, Full-time, Monday–Friday 37 hours
25 Annual Leave + UK Bank Holidays (with option to buy/sell!), Pension Scheme, Private Medical Insurance, Access to a Private GP, Company Bonus Scheme and much more!
We are a leading, well‑respected water technologies company. As Technical Product Manager for the PURELAB range (scientific market), you will play a pivotal role in shaping the technical direction of our portfolio. You will interpret technical product requirements into clear specifications, collaborate closely with engineering teams throughout the development life cycle, support technical release processes, and ensure the range performs to the highest standards. You will also take ownership of technical documentation, ensuring it supports sales, service, and training throughout the product life cycle.
We are committed to ensuring you have the best experience possible and to taking your career to the next level.
Key Responsibilities
Technical Ownership and Development
* Collaborate closely with Engineering, R&D, and E&I teams to make informed technical trade‑offs and decisions.
* Ensure products meet required technical standards and performance expectations.
* Interpret technical requirements and translate them into high‑quality technical specifications for new and existing products.
* Take technical ownership of the PURELAB product range, including resolving quality issues and supporting technical application enquiries.
* Monitor and optimise technical aspects of the product lifecycle, including development, deployment, maintenance, and upgrades.
Technical Documentation and Training
* Support the creation of operator manuals, technical documentation, and technical training materials.
* Deliver selected areas of technical training to both internal and external stakeholders.
* Maintain, document, and share product knowledge across the organisation.
Stakeholder Collaboration and Communication
* Act as the bridge between technical and business stakeholders to align goals, expectations, and technical decisions.
* Work closely with Product Manager (PURELAB), Marketing, Technical Support, and Engineering to ensure the product’s technical direction supports business needs.
* Gather and analyse technical feedback from customers and internal teams to inform product improvements and prioritisation.
Customer Engagement and Market Support
* Engage directly with customers to understand technical requirements and provide application‑based support.
* Participate in beta testing phases, providing on‑site technical input and gathering real‑world performance insights.
* Build strong partnerships with customers, distributors, and external networks to support product success.
Travel
* Some global solo travel is required to visit customers for beta testing, technical investigations, and quality‑related activities.
Qualifications
General Requirements
Essential
* A degree or equivalent in a science or engineering discipline.
* Ability to present technical information clearly and concisely.
* Logical, structured approach to decision‑making.
* Strong collaboration skills.
Desirable
* Experience with laboratory, analytical or industrial equipment.
Skills and Personal Attributes
Skills
* Strong cross‑functional collaboration skills.
* Understanding of product life cycle management.
Personal Attributes
* Empathy, with the ability to understand user needs and pain points.
* Commitment to customer‑centred thinking and continuous improvement.
* Passion and enthusiasm for the scientific product portfolio.
* Meticulous and detail‑oriented.
* Pragmatic and proactive.
Diversity & Inclusion
At ELGA, we’re proud to be known as an equal opportunities employer. We acknowledge that supporting diversity and engagement is not only the right thing to do, but also the right thing for our business. We are fully committed to building and maintaining a diverse and inclusive workplace for all colleagues, regardless of age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status. Every applicant who meets the minimum requirements will be considered fully.
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
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