Job Description The housekeeping department is a busy hub of activity, so you will never be bored with us. All our rooms are individually styled bedrooms so if you have a keen eye for perfection, our hotel is full of inspiration. We are like no other standard hotel, we have lots of little quirks, personality and luxury in our rooms – just one of the reasons our housekeeping team enjoy working here. This department is at the heart of Gilpin and we believe our housekeeping team are true gems who aim to make the guest stay truly memorable. A Housekeeper Cleans all the public areas of the hotel, restaurant areas, guest toilets, stairs and corridors. Cleans the guest bedrooms and bathrooms, makes beds to the required standard. Replenishes the rooms with tea, coffee and accessories etc and tops up shower gel, soap, shower accessories etc. Maintains the laundry, washing, drying and folding of towels and robes. Keeps the housekeeping area and the hotel laundry clean and tidy. Undertakes regular turndown shifts. Cleans communal staff areas, in particular the staff canteen area and toilets – replenishes soaps, toilet rolls, mopping the floor etc. Takes responsibility for maintaining the Hotel staff buggies, keeping them clean and well stocked. Reports any maintenance issues or damage to the Head Housekeeper in a timely manner, escalating to the Estates Team as required. Aids reception with any guest requests that fall within the housekeeping ability to provide. Reads the standard operating procedures and complies with the expected hotel standards. Maintains a clean, tidy, organised and safe working environment at all times. Is presentable at all times in clean pressed uniform (if applicable), with long hair tied back. Attention to personal hygiene is also extremely important.