Join to apply for the Senior IT Supplier Relationships Manager role at Royal Mail
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Join to apply for the Senior IT Supplier Relationships Manager role at Royal Mail
Role Title:
Senior Supplier Relationship Manager - Technology
Location:
London EC1A 1AA (Hybrid)
About The Role
The Senior Supplier Relationship Manager is a critical role within the Technology Supplier Management team, responsible for end-to-end lifecycle management of multiple tier 1 strategic and critical 3rd party contracts. You will ensure alignment with our Technology goals and objectives. Reporting to the Head of Contract and Supplier Management, you will develop and work within a team dedicated to providing excellence in contract, commercial, and relationship management.
In this role you will...
1. Manage relationships and contracts of strategic and critical suppliers, following best practices and our Technology Supplier Management Policy.
2. Support and develop supplier management strategies in line with RMG Technology sourcing strategies to deliver benefits and value.
3. Apply contractual and commercial management skills to ensure effective supplier contracts that meet obligations, deliver value, and minimize risks.
4. Lead and manage complex negotiations for multimillion-pound agreements.
5. Act as an escalation point for supplier issues and own dispute resolution.
6. Produce executive-level supplier performance reports to inform decision-making.
7. Collaborate with senior leaders across Technology, Business, Finance, Legal, and Procurement to build and govern supplier relationships.
8. Take personal responsibility and accountability for suppliers within scope, acting as a subject matter expert and role model.
Skills and Experience
1. Full lifecycle contract and commercial management experience in Technology for large-scale (£10m+) and complex strategic supplier relationships.
2. Experience managing tier 1/critical suppliers in a large, complex environment.
3. Deep knowledge of contracts in categories such as Application Development, Cloud, Network, Telecoms, Workplace, End User Compute, IT Service Desk, or Software Development.
4. Ability to analyze, understand, and enforce contractual obligations while maintaining strong supplier relationships.
5. Proven track record of delivering tangible commercial benefits throughout the contract lifecycle.
6. Experience managing multiple strategic and critical supplier contracts and relationships.
What We Offer You
* Competitive Salary
* 18% Bonus
* Leading Pension Scheme
* Car allowance (or cash alternative)
* Hybrid Working (typically 2-3 days in office)
* Private Healthcare
* 25 days holiday (plus options to buy more)
* Many additional benefits
Interview Process and Next Steps
We aim to move quickly! Successful applicants will discuss a two-stage interview process with our recruitment team.
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Information Technology
* Industry: Freight and Package Transportation
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