Are you a natural problem solver with a passion for gaming or technology? If so, the skills you’ve gained are perfect for a Customer Service Technical role. We’re currently recruiting Customer Service Advisors, offering a salary of up to £24,064 per annum, where you can put your technical know-how to work helping customers.
Customer Service Advisor benefits:
* A great starting salary of £23,504.00, rising to £24,064.00 at 8 months, plus incentives throughout the year
* Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
* Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
* Family Leave
* Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
* Huge discounts on products including your Mobile and Broadband – saving you hundreds of pounds every year.
* Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.
* Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
* Volunteering days, so you can give back to your local community.
* Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. Training is included to prepare you for this role
Customer Service Advisor role:
Why not use your skills to make a difference and join our Solutions Team in Sheffield you'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way.
We understand that life never stands still, and like most roles, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working.
Customer Service Advisor pay:
£23,504.50 rising to £24,064 after 8 months