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Please apply in writing, clearly indicating which position you are applying for.
Closing Date: 21st January 2025. Interviews will be held as needed. Successful candidates must adhere to a strict zero-tolerance policy on alcohol and drugs.
Role Overview
This core role involves working as a Rail Replacement Coordinator across the UK network during disruptions and pre-planned work. There are also opportunities to assist our special events team.
We expect you to be customer-focused to provide a fantastic experience for travelers. You will need to keep customers informed, even during service disruptions.
You will be trained to manage various situations, ensure punctuality of buses and trains, make announcements, perform safety duties, and assist with customer service. Training will equip you with the necessary knowledge and skills to ensure smooth and safe operations.
About You
This is a part-time role with flexible hours, with no guaranteed minimum hours. You should be flexible regarding work location and willing to travel (travel costs covered). Our services operate seven days a week, including early mornings and late nights, with short-notice flexibility required.
We seek candidates who can build rapport with diverse people and possess:
* Great attention to detail
* Strong decision-making skills
* A systematic approach to work
* Availability to work flexibly and at short notice
Training will be provided on specific role requirements. Knowledge of bus and train timetables and drivers' hours regulations would be advantageous.
At Stagecoach, we celebrate diversity and welcome applications from all backgrounds, genders, ethnicities, religions, disabilities, neurodiversity, sexual orientations, and ages.
Location
Stagecoach Rugby Depot, Railway Terrace, Rugby, CV21 3HS
Salary
£13 per hour plus travel expenses
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