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Customer contact team manager

Bracknell
Housing Quality Network
Team manager
€40,000 a year
Posted: 27 April
Offer description

We’re delighted to be recruiting for a new Team Manager to join our vibrant Customer Contact Team and we need you!

You’ll be based at our Bracknell office where you’ll lead, inspire and motivate your team to deliver a great service for our customers. Through performance reviews, upskilling andcoaching, your team will not only achieve both their own targets but contribute to Abri meeting our ambitious customer service goals.

We’re looking for someone with strong leadership skills who can handle challenging situations.

You will need experience of effectively managing performance and behaviours, a passion for developing people andbe confident in using a variety of computer system with multi-tasking across different channels.

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