The Role As a Senior Account Director, you will own the strategic leadership, delivery excellence, and commercial success across a portfolio of high-value client accounts. You will lead integrated campaign strategy, drive business growth, and inspire cross-functional teams to deliver world-class influencer and social-first campaigns. You will be a trusted senior partner to clients, a mentor to your team, and a key contributor to the agency’s future - overseeing strategic direction, campaign delivery, business growth, and team development. Key Responsibilities Strategy, Creative & Proposals Lead strategic responses to complex briefs, crafting frameworks that combine market intelligence, audience insights, and business goals. Set the strategic vision for campaigns and proposals, integrating influencer, content, social, and paid media into one cohesive solution. Oversee and sign off on campaign deliverables, ensuring alignment with client objectives and commercial imperatives. Drive ideation and lead strategic workshops, inspiring breakthrough creative and influencer concepts. Own end-to-end pitch processes - interpreting RFPs, shaping narratives, and confidently presenting to senior stakeholders. Collaborate with Business Development to create compelling RFIs, case studies, and capabilities decks that showcase agency strength. Champion integrated campaign thinking, ensuring strategic cohesion across all channels and touchpoints. Client & Campaign Delivery Lead the delivery of complex, multi-market influencer and integrated campaigns across your account portfolio. Ensure operational rigour through structured project planning, risk management, and proactive communication. Oversee campaign timelines, budgets, resource plans, and reporting frameworks to ensure delivery excellence and margin protection. Act as the senior point of contact for executive client stakeholders, driving strategic alignment and satisfaction at the highest level. Sign off on key creative and content outputs, ensuring they meet client expectations, brand standards, and campaign KPIs. Collaborate with data and product teams to evolve performance tracking and insights across accounts. Account Growth & Commercial Management Own strategic relationships across a portfolio of high-value accounts, fostering long-term partnerships and trust. Lead strategic advisory engagements, surfacing new opportunities and positioning the agency as a growth partner. Identify upsell and cross-sell opportunities across social, influencer, paid, and content disciplines. Lead financial planning for your accounts - including scoping, budget forecasting, profitability analysis, and commercial decision-making. Shape and deliver annual account plans that align client goals with agency offerings, driving shared success. Spearhead new business initiatives including workshops, pitch materials, and capability sessions tailored to client needs. Leadership & People Development Lead and inspire high-performing teams, fostering a culture of collaboration, innovation, and excellence. Coach and develop mid-level managers, supporting their growth into future leaders through structured development plans. Provide actionable, regular feedback to team members, driving learning and professional growth. Represent agency leadership in internal and external meetings, modelling company values and behaviours. Operational & Delivery Excellence Embed best-in-class operational systems, tools, and processes across your accounts to ensure efficiency, visibility, and accountability. Maintain accurate, up-to-date records in platforms like HubSpot and shared project systems. Champion knowledge sharing and continuous improvement across campaign and client teams. Govern delivery processes through structured internal and client-facing meetings, ensuring clarity, accountability, and pace. Uphold the highest standards of delivery quality across all outputs—strategy, creative, content, reporting, and communications. Embed time management best practices to ensure timely and high-quality execution. Continuously assess and improve quality processes, fostering a culture of excellence and innovation. Skills & Experience A senior client leader with 6 years of experience in a fast-paced creative, influencer, social, or digital agency/in house. Experienced in managing large scale, multi-market, or enterprise-level accounts with strategic complexity and commercial accountability. Experience in upselling new business development; leading proposal & strategic development. Skilled in high-stakes strategic thinking, storytelling, and executive client communication. Strong financial management experience - budget management, forecasting, resourcing, and P&L responsibility. A highly client facing role; ability to build strong, credible in-person relationships with clients. A values-driven leader who fosters team wellbeing, professional development, and performance. Why Join Socially Powerful? Be part of a fast-growing global agency shaping the future of influencer and social-first marketing. Work with iconic brands on award-winning, culturally relevant campaigns. Join a values-led leadership team that champions creativity, performance, and continuous improvement. Access to clear progression, coaching, and leadership development pathways. Flexible, hybrid working and a collaborative, inclusive team culture.