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One Stop - Customer Service Assistant, Braintree
Location: Braintree, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
0069efc59d10
Job Views:
4
Posted:
25.06.2025
Expiry Date:
09.08.2025
Job Description:
One Stop • Braintree- Coldnailhurst avenue, CM7 5PZ • Apply by 31-May-2025
About the role
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. In this role, you will work in a fast-paced retail environment where no day is the same.
You will play an important role in the day-to-day operations by providing excellent customer service, stocking shelves, processing payments, and helping maintain the store’s appearance.
As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service through on-the-job coaching and feedback.
With your guidance, your store will always remain a safe place to work and shop.
You will be Responsible For
* Serving customers with passion and pride, providing natural service.
* Encouraging customer feedback through surveys.
* Working across all store areas including online, tills, replenishment, vending, and stock routines.
* Practicing safety procedures learned through training.
* Participating in seasonal, community, and charity events.
* Understanding store performance and contributing to profit goals.
* Living our values, making everyone feel welcome, and following policies.
* Clocking in and out accurately at shifts’ start and end.
* Following security procedures and wearing safety equipment.
* Following the think 25 policy when serving age-restricted products.
* Responding quickly to assistance calls or interventions at self-service checkouts.
* Maintaining a clean, tidy, and organized store environment.
* Potentially running shifts in the absence of managers.
* Following all safety and legal training.
If the store has a Post Office Local, duties include operating the post office and passing necessary background checks. Failure to pass these checks will result in withdrawal of the job offer.
Flexible Working
We support flexible working arrangements to accommodate different life situations. Discuss your needs during the application process.
Core Purpose
Serving our customers, communities, and planet better every day.
Values
* Customers are at the heart of everything we do
* We treat each other well
* We work as one team
* We make things easier
About us
One Stop Stores Limited operates over 1,000 stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including Post Office, PayPoint, lottery, vending, and more. We are a subsidiary of Tesco, operating independently with support from our distribution centers.
Please Note
We only recruit individuals who have passed the school leaver’s age. Benefits include discounts, insurance, pension schemes, flexible working, and more.
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