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Receptionist

Plymouth
Life Care Centers of America
Receptionist
Posted: 28 August
Offer description

Join to apply for the Receptionist role at Life Care Centers of America.

We are seeking Part-time evening receptionists to work evenings and/or weekends. Shifts are either 4p-8p for evenings or 8a-4p for weekend days. We are a skilled nursing facility. Excellent customer service skills and attention to detail are necessary. On-the-job training is provided. Join our team!


Position Summary

The Receptionist performs clerical support and serves as the first point of contact for visitors and callers, in accordance with all applicable laws, regulations, and Life Care standards.


Education, Experience, and Licensure Requirements

* High school diploma or equivalent
* Completion of a secretarial science program from an accredited college or university OR at least six (6) months of clerical experience


Specific Job Requirements

* Proficiency in Microsoft Word, Excel, and email
* Ability to make independent decisions when necessary
* Knowledge of practices, procedures, laws, regulations, and guidelines relevant to post-acute care facilities
* Ability to interpret and implement department policies and procedures
* Competency in patient rights, safety, and sanitation
* Maintain professional relationships with staff and vendors
* Maintain confidentiality of proprietary and confidential information
* Follow company policies, including harassment and compliance procedures
* Adhere to Life Care’s Code of Conduct and complete mandatory training


Essential Functions

* Serve as the first point of contact for visitors and callers, professionally and courteously
* Operate the facility phone and paging systems effectively
* Provide excellent customer service and a positive attitude
* Assist in patient evacuation when needed
* Maintain dependable attendance
* Use good judgment and reasoning skills
* Communicate effectively within an interdisciplinary team
* Sit, stand, bend, lift, push, pull, and move intermittently during work hours
* Read, write, speak, and understand English

Equal Opportunity Employer

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