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Case manager supervisor

London
Sugarman Health & Wellbeing
Case manager
Posted: 14 June
Offer description

Job description


Role: Field Care Supervisor


Salary: £28,000-£30,000


Location: Field Based with admin days in the office in Watford, WD17 1JJ


Job Type: Full Time


Working Hours: Monday to Friday 0730-1630


Role Overview: Provide and coordinate individualised care and resources to service users living in their own homes and within the community. You will manage and distribute resources effectively and will ensure that all care is provided in a respectful way; keeping in line with all relevant policy and procedure.


You will work closely with the multidisciplinary teams, such as Social Workers, District Nurses, Clinical Commissioners and Service User family members. You will ensure the effective management of these complex relationships and with the support of your branch manager will deliver the care and wellbeing service to the individuals being supported


Key Responsibilities as a Field Care Supervisor:


Oversee all non clinical aspects of clients care packages (updating care plans and risk assessments, completing monthly reviews etc)
Build and maintain professional relationships with clients and carers based on trust, respect and honesty
Complete carer supervisions, appraisals and team meetings.
Liaise with the rota coordinator and others to ensure all shifts are filled and plan in advance for any annual leave
Participate in the out of hours on call rota (additional pay)
Complete any other appropriate duties and responsibilities as requested by the Registered Manager
Assist with the implementation and set up of new packages, working closely with all involved in this process
Assist with delivering effective staff inductions including meet and greets and shadow shifts
Report any incidents/accidents or concerns in a timely manner through our internal reporting system.

What We're Looking for in an Field Care Supervisor:


Ability to work unsupervised whilst always maintaining an appearance that is suitable to represent the business.
Effectively multitask, adequately prioritise a busy and demanding workload and work towards and within deadlines.
Excellent communication skills with the ability to work collaboratively and in the spirit of the Company and your position whilst having the ability to delegate where necessary
Demonstrate continual development of your own knowledge, skills and capability within a complex care environment
A sound knowledge of complex care, working with people who have complex care requirements.
Confidence and professionalism to attend multidisciplinary meetings, safeguarding meetings and deal with sensitive complaints.
Demonstrate management of workforce skills, often through remote management.

Why Join Us?


Competitive Pay: We offer an attractive salary
Ongoing Training: We provide continuous training and development opportunities to help you grow in your career.
Supportive Environment: Our team is welcoming, supportive, and committed to helping you succeed.
Job Satisfaction: Knowing you're making a meaningful difference in people's lives.
Career Progression: We are committed to your professional growth and offer clear opportunities for career progression, including leadership development, and advancement into senior roles within our team.

Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.


#SHINT

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