Marks Consulting Partners are currently looking for a Housing Officer to work with one of our Housing Association clients in Essex. What the job will be doing Key Responsibilities * Deliver an effective housing management and resident support service, fostering strong and sustainable communities. * Plan and execute comprehensive block and estate management inspection programs. * Empower residents to live independently and to their fullest potential. * Collaborate with colleagues, specialist teams, and contractors to deliver exceptional service. * Meet or exceed performance targets in key areas such as void management, income collection, and customer satisfaction. * Address issues of anti-social behaviour and safeguarding with resilience and sensitivity. * Serve as the primary contact for local stakeholders, nurturing positive relationships and partnerships. * Maintain accurate customer records and ensure residents are engaged in decision-making processes. What you will need * A good standard of education with relevant qualifications in housing management desirable. * Experience working in a service role, preferably within the housing or property sector. * Strong customer service skills with the ability to communicate effectively. * Proven problem-solving abilities and the capacity to work autonomously. * Proficiency in technology and a willingness to adapt and learn. * A full driving license and access to your vehicle are essential. How to Apply If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles