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WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
Cluster Sales Manager - Hilton Cobham & Hilton London Croydon
Salary £35,000 a year + Bonus Scheme
A WORLD OF REWARDS
1. Free and healthy meals when on duty
2. Grow your Career !
3. Personal Development programmes designed to support you at every step of your career
4. A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ()
5. Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
6. Team Member Referral Program
7. High street discounts: with Perks at Work
8. Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
9. Discounted dental and health cover
10. Free Parking
11. Accommodation available with all billsincluded
12. Guest Experience Day as part of your induction
13. Modern and inclusive Team Member’s areas
A Proactive Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.
What will I be doing?
As Proactive Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:
14. Analysis local market trends and competitor activity to identify business leads
15. Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
16. Negotiate room rates/packages with corporate clients
17. Develop and implement creative local marketing channels, including social media channels
18. Prepare company contracts for the hotel in accordance with current business and pricing conditions
19. Work within current business strategies and recognising potential opportunities
20. Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
21. Attend Sales events, as required
22. Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
23. Answer customer queries in a prompt and professional manner
24. Manage staff performance in compliance with company policies and procedures
25. Recruit, manage, train and develop the Sales team
What are we looking for?
A Proactive Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
26. Positive attitude and good communication skills
27. Commitment to delivering a high level of customer service
28. Excellent grooming standards
29. Flexibility to respond to a range of different work situations
30. Ability to work under pressure and under own initiative
31. Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
32. Knowledge of local market
33. Knowledge of hospitality
34. Passion for sales and for achieving targets and objectives
35. Degree-level qualification in a relevant field
MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING
We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams: Best-in-Class PTO
Go Hilton Travel Discount Program
Hotel rates as low as $40/night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support
Flexible Schedules Access to your pay when you need it
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